Hello Sir,
I have applied for a new online trading account on 18th June. Then after 2 months I received welcome kit which I suppose to get within 10 days. For this kit I have to fight in the local office of the Ahmedabad.
And after opening this account it will never open during trading hours. I have requested so many times to customer care of Reliance money but they never responded.
Sometimes token will not work or many times their server will not allow to enter into the site due to the rush during trading hours. Today since morning I am trying to open. It has opened for 5 min and then after suddenly token was stopped working and it is showing 8 digit number and it is constant throughout the day. It is not changing while I am resetting it online. I feel online is just a humble nothing else.
Now I am tired with customer care of this company. I want to close my account and want money back which I have used to open the account and also I have placed money in my reliance money account which I can’t use and not able to take back.
Look forward to tackle this issue at the earliest.
Please let me know which other details you require for this issue.
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