Dear Sir/Mam,
This is to bring your notice that I had taken up a policy from ICICI Prudential LIC Ltd. Application No.ll41375703 in March of Rs. 50000 annual premium. First the medicals were raised against the same application and I received a sms from ICICI Pru LiC and I immediately went with the IPru Manager to the concerned doctor and get the medicals done. After that nothing was asked from Icici Pru Policy issuing team. After one month passed away and I did not receive the poolicy bond i asked the Sales manager and Operations manager of ICICI about my policy then thay said it is under issuance and will reach my home in a day or two. Then when it wasnot issued i went to the IciciPru LIc Moradabad Branch than they told me about the exact position of the application and they asked for my Income tax return but as it was on the behalf of my partnership firm I gave tham my CA certificate for the income proof now again thay said the policy will be issued in day or two and there is no further requirement from there end. After 15 days there was again no response from Icici Pru office nor did I receive any message for any demand nor did I receive the policy bond. I again had to go to the office than there they asked me for MOA and MOU of my Partnership firm in return I gave them my Partnership deed and Income tax returns of the firm in which i am partner (52 % share). Than again they said now we don't need anything else but again when I didn't receive the bond when I went to office thay asked for the same documents but my C.A. Clarified there is no MOA or MOU for partnership firm it is for the Ltd. companies or Pvt. ltd. Concerns. The Icici Pru Sales and Operations Mannager is making a fool of me till date first of all he did not bother to inform me about any of the details required by your office it was I who had to take trouble each time and go to your office to check the status.
In the meanwhile whenever i call your customer care thay always replied that we have received all your documents and policy wiil be issued in a day or two.
The Icici Pru Lic has been using my money for last four months without giving me the life cover which my family needs. Nor they are returning my money back.
Kindly help me on the same and stop toroubling me and return my money with interest so that I can take the policy from some Better Insurance companies.
Thanks
Yours Ingrievance
Shakul Tandon
M: 9897061361
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