Dear sir/madam,
i am vikas sharma went to icici pru life faridabad branch to surrender the policy of my father mr murari lal sharma .01003995 (policy no) i met the executive but he did not give the satisfied answer to me and refused to surrender the policy. then i met with the branch operation manager KIRTI . she were lesat bothered to ask my concern and misbehaved with me even she said that you are not the sonof murari lal sharma . i have given my pan card as of proof of relation . but she was not ready to listen she said that your father signatures not matching with our records than i request her to call as per their records and ask my father wether he signed the documents of surrender or not. but she refuse to do the same and very ruffly said call the client otherwise get out from the branch. i requested to call the senior person to talk but she said i am the senior in this branch. she was not ready to listen even she misbehaved with me very loudly at front of their staff . i told that my father is out of sation . i visited the branch 3 days back than the executive told me come with your father authorisation . i showed her that authorisation but she inselted() me at front of people. so i am feeling very insulted and upset . please do the need full. i want justice.
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