Idea Cellular
Prepaid balance

My balance is getting deducted for every sms, though i have a gang connection and the connection details state that we get 300 sms every day after deduction of 2rs. But my 40 rs. have been deducted and sms is being charged at 1rs per sms.

I tried to call the customer care department but they are charging money for the calls and are deducing the balance and are not picking up the phone call.

When i tried to call them using another number they immediately picked up the phone call.