This is unclear, clouded, unjust and unreasonable that the IIFL never
give the clear and just information regarding the risk policy to there
customer, as i am your customer since last 2 years, and as i was informed
by your broking house authority that i am entilled to take debit
exposore below 50% of my holding value.but it is very unfortunate that
even maintaining exposure/debit amounting to 50% of my value very
often my possition was square up within any information to me, secondly
whenever i could not trade for continues 10 days in such also my
possition was sqaue up for petty amount of debit in account, moreover
now i came to know that my possition will square up if there is
outstanding/debit lyinging my account for more then 5 days.
This is very shocking that IIFL do not have any certain risk policy
but for there personal gain squaring up the possition of the customer
within permissive limit, inspite of receiving interest from the day one
of the debit/outstanding.
If a broking house do not look aftwer the interest of the bonafide
customer and/or do not disclose it fair risk policy the customer will
be contained to shift to other reliable, honest, and competent broking
house as i have seen decline in the IIFL customer base since last 2
years.
I therefore request the IIFL to come with fair, resonable and just risk
policy else they will lost trusof bonafide customer and the day is not
far when it will not find any custome
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