Dear Sir/Mam,
As per the norms published by the government that any debit card holder can use an ATM machine of all the banks. I had an debit card of Bank of Baroda and went to withdraw money from the ATM centre of INDUSLND bank. When I inserted the card in the ATM machine, their system crashed and it got trapped, as a result of which my debit card was captured by the bank and the bank ultimately destroyed the same.
I also have a certificate issued by the INDUSLND bank that the captured card of mine is destroyed by them as per their process.
I am a student and am facing a lot of trouble due to this incident.
I request you to kindly help me out to get the solution to this problem.
Regards,
Keyur gandhi.
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