IRCTC
Loss of money from my account

Dear sir.

there is a transaction from my pension account (andhra bank) to irctc account on 6th november which i am charged a sum of rs.1686 with out my notice. i have never made such a transaction but the amount has been charged.

6-11-11 ref.no. 131022757732 rs. 1064

6-11-11 ref.no 131076016963 rs. 311

please pursue the issue and give me the details of the transaction.