SUCH A BIG NAME SO POOR SYSTEM AS YOUR OFFICE IS NOT EVEN REPLYING TO PHONE CALLS PROPERLY. MY DOCKET NO. DHL
XXX XXXX 581 BOOKED ON FRIDAY I .E. 2-7 WHICH SHOULD HAVE REACHED ME ON MONDAY I.E. 5-7 POSITIVELY BUT DUE TO STRIKE IN JALANDHAR IT SHOULD HAVE REACHED ME TUESDAY MORNING BUT AS WE DID NOT RECEIVED THE SAME TILL 4.00 IN THE EVENING, WE CALLED DHL OFFICE, THEY SAID THAT IT WILL BE DELIVERED ON WEDNESDAY I.E. IN 7-7 AS THEY HAVE NOT RECEIVED IT SO FAR. BUT WHEN WE SAID THAT YOUR ONLINE SYSTEM IS SHOWING THAT THE COURIER HAS REACHED JALANDHAR (PUNJAB) & SHOULD BE DELIVERED BY NOW, THEN YOUR OFFICE PEOPLE SAID THEY WILL DELIVER WITHIN 1 HOUR. NOW ITS ALREADY 2 HRS & OUR OFFICE WILL RESUME TOMORROW ONLY, WE CALLED AGAIN BUT NO REPLY FROM YOUR DHL LOCAL OFFICE . WE REQUIRED THE DOCUMENT TODAY, IT WAS VERY IMPORTANT AS WE HAVE PROMISED OUR CLIENTS ON THAT BEHALF.
ARE THE BOSSES HEARING. WHO IS TO BE BLAMED. HAS ANYONE FROM DHL GOT ANY ANSWER.
KAILASH TOOLS CORPORATION
ENGINEERS, MANUFACTURERS & EXPORTERS
E-21, INDUSTRIAL AREA,
OPPOSITE TELEPHONE EXCHANGE
JALANDHAR - 144004 (INDIA)
TELE: 09815973508 / 09501073508
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