I had a Car Loan with Kotak Car Finance - CF 1857857 which was closed last year after payment of all dues.
My account is closed now but they did not update the CIBIL records, so I was having a lot of trouble. When I requested for a duplicate NOC, they asked me to pay some 1000 bucks, visit a branch (they have only 1 branch in NCR which is about 50km from my house) and sign an indemnity after printing it on stamp paper to get an NOC. I am shocked, other banks give you NOCs without any trouble or charges.
They asked me to come to the branch and pay 1100/- for a statement of account!!! Other banks give this for free. I requested them to email it - they refused - this is unbelievable.
I have had a totally disgusting experience. Stay away from them
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