My name is Shashanka Chaudhury. This is in regards to the parcel no: AWB 8615648915. The reason I am complaining because I was supposed to receive a Kotak Credit Card delivered to me on 20th Sep'2010. Even I received one call from Express IT courier on 18th Sep informing the same. But have not received my card yet & I have been trying to call on all the contact numbers of Express IT courier in Pune where I found 3 numbers are not reachable & one number continuously rings but no one receives the call. Even I have sent mail to the customer services but no response yet. Tried to call Customer Care in Mumbai but all lines are coming busy.
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