Dear Kotak Customer Service - Vice President
We would like to inform you that some of your business associates are giving very very high wrong commitments in market & this effects on your brand value or company market .i shall be register an case into legal as forgery & fraudulent commitment given by kotak life insurance company.
17 September Mr Gurbinder Singh, Employee Code - CHD 028, Territory Manager approached to my Father Sh Ramesh Chander Adlakha & brief the plan, you have to invest Rs 90, 000 in three years (Rs 30, 000 years per Annum He informed to my father that after maturity a sum of Rs 2, 200 /- per month as pension will be paid after fourth year.
But after several correspondence with your company, No one has responded or replied on this matter.
Now we have confirmed the policy plan with some senior person of your company This Policy High lights is in trail mail which is totally wrong commitments given by your Executive.
Maximum Term 10 years - Minimum commitment 3 years but in Policy bond Minimum term i s 10 years
Pension Plan conveyed by him - wrong commitment but this is a ULIP Plan
Premium Amount Rs 30000 Per annum committed now you are demanding for Rs 4000o per annum.
we have paid Two Premiums till the time, Kindly refund the Our payments which is paid by us to you in past either escalation to Higher management of your company as well as legal and IRDA also.
Even we had sent an letter to your company Mumbai also, but No Response.
This shows your worst customer after sale service
Kotak Sales Person
Mr Gurbinder Singh
Kindly take necessary action against him
Client Service Desk
Kotak Mahindra Old Mutual Life Insurance Co. Ltd.
Kotak Towers, 5th Floor, Zone II,
Building No. 21, Infinity Park,
Off Western Express Highway,
Goregaon Mulund Link Road,
Malad East, Mumbai - 400 097
Kindly intervene in this case, its my humble request to you
Mr. T Venkateswara Rao, Deputy Director
Insurance Regulatory and Development Authority
Consumer Affairs Department
Issue submitted behalf of Mr Ramesh Adlakha
Regards
Sourabh Adlakha
A4-146, Paschim Vihar New Delhi 11063
Telephone Number -01145069000
9810847589
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