Date: 15th may
Subject: COMPLAINT AGAINST THE DELAY FOR THE RETURN OF MONEY.
Respected sir,
I Nand Kishore Garg (policy no: 122790386) have taken an ulip plan policy on 14th march from Roopnagar Branch of LIC Delhi and have paid a premium of RS.30000 one time premium. On the same date I have taken the same policy for my wife Mrs. Renu Garg (policy no.122790302) of same amount i.e. Rs.30000.We have surrendered that policy in 14th March. We have not got the money back yet.
The computer of respected department of lic is showing wrong ulips due to which my amount has been decreased to RS.35 only that is not possible. But the same computer is showing the correct ulips for my wife policy and her amount has increased to RS.63000 approximately.
The case is pending from last 1.5 Years from March To May. We have fulfilled all their demands and documents but still we have not got any satisfactory answers.
We have submitted following documents:
1) Bond Policy
2) Bank Statement
3) Policy D.O.C
4) Policy Surrender Form
5) Passbook Copy
I have visited their office many times at least 50 times. I have also talked to the Manager Mr. Mahesh Chandra and his respected staff member Madan Lal. I had regularly been calling in their department and they have been delaying my work. I feel very disappointed because of the delay and inefficiency of my work.
Mr. Arya Divisional Officer of LIC is not responding to our complaint and making new demands at each call. I am very disappointed from him as well.
I have submitted all my documents and I am not having any other document now to fulfill their demands. Please consider all my problems and take some strict action against it. Kindly help me get back my hard earned money.
LIC should mean what they say. Jeevan ke saath bhi jeevan ke baad bhi.
Thanking you
Nand Kishore Garg (policy no: 122790386) Renu Garg
(Policy No: 122790302) (W/F of Nand Kishore Garg)
SU-167 Pitam Pura,
Delhi -110034
Mobile No.9811241499
011-27342405
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