The LIC of India
PCMC Bangalore
Dear Sir/Madam,
REF: Policy Nos. 891345091 892585105 892842473 & 893131436
Name of the Policy Holder: TRITON WENSEL DSOUZA
SUB: Payment thru' ECS not debited
LIC Service Branch No. 89F – Jogeshwari, Mumbai
Dear Sir/Madam.
The above Policies were enrolled with you on 28th August for ECS and a mandate was given to debit the same from my A/c with Axis Bank as follows:
Policy No.891345091 dated 21-01 for Rs. 3735 yearly.
Policy No.892585105 dated 21-01 for Rs.3852 yearly.
Policy No.892842473 dated 28-01 for Rs. 3872 yearly
Policy No.893131436 dated 28.01.2006 for Rs. 3891 yearly
The above transaction were then carried out as per the instructions from the year 2008 till the year 2010. This year the above has not been debited from my account and accordingly complaints
were registered as follows:
1) Online Complaint on 17th March
2) LIC Service Branch through the letter sent by email on 1st March.
3) Axis Bank Branch at Bangalore dated 24 March.
A reply from Axis Branch in their letter dated 30th March (enclosed) states that the amount for the above policies were presented by LIC and the same were returned
for the reason “ACCOUNT DESCRIPTION DOES NOT TALLY” (ie NAME MISMATCH). The bank on my request had also repeated their advice to you on 20th February.
On my follow up with the ECS Dept of LIC it seems there is no communication from your end and cannot be followed up.
I therefore request you to kindly investigate the matter and let me know immediately to follow up on the same. Your reply can be sent to the above address
or to my email address: [email protected]
Thanking you,
TRITON DSOUZA (Contact Mobile No. 9820071843)
6th April.
ADDRESS: TRITON DSOUZA
B26 Sugandh
Bhausaheb Parab road, Dahisar West,
Mumbai 400068.
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