I have a Maruti Swift VXI (DL 2CAH 8244), July model, bought from Competent Motors - Moti Nagar.
For my third year insurance renewal I was contacted by Insurance division of Competent Moti Nagar in June we agreed for the renewal and cover note for the same was provided # 22367 dated 24-June. Renewal premium was paid by cheque of Rs 8014/- dated 25-7 Cheque # 526470 (HDFC).
Problem starts now - Cheque was dishonoured by bank due to unauthorised alterations which didn't happen at my end... for sure. we got this information from our account statement and not from Competent - Moti Nagar. On being contacted they had no clue about it. my previous insurance expired on 27- July.
Now
a) if i look for insurance from some other agent they ask for survey fees as there is a gap in expiry and renewal plus
b) i'll have to pay cheque bouncing charges to the bank
c) My car is uninsured since 27 July
All this happened because i trusted Competent - Moti Nagar Insurance division to get their basics right and looks like i'll to shell out around 1000/- bucks more towards survey charges and cheque return charges.
Can anyone in Maruti Insurance/ Competent help mein sorting this out... or i look for insurance from some where else???
[email protected]
95604-50800
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