Max bupa heartbeat silver
Non confirmaion of Claim Status

Dear Sir/Madam,

I have purchased apolicy from max bupa for for in laws whose premium amount was around 24 thousand for sum assured of rs 2 lakhs.

the policy details are-

Policy no-30024370201100

My father in law was detected with cancer & operated in TMH mumbai & we have submitted a claim amount of rs 2.64 lakhs & claim no. is 4025 but from past 02 months nobody was Max bupa is givivg any exact dates when the clain will get resolved.

i have written to all thre customer heads & talked several times but in vain.

I think its a fraud company.

whats the method to resolve the same.

shall i go to customer court.

regards

Kamla