Copy to SEBI, NSE/ BSE investors complaints, Consumer Complaints
My DP ID 12064800 CLIENT ID 00006263 Unique client ID is 530001 and have opened my DEMAT A/c on 03 Aug
1. Now there was certain anomalies regarding trading offline on my behalf, I wanted to transfer the holdings to my brothers account but there is no reply and above all the email ID for investor grievance on the contract not is incorrect and other email ID’s are not responding. They have not any payout despite giving instruction when there was no holding.
2. Above all the franchisee does not even have client’s recording facility to prove the order/instruction delivered by the client since I was informed it is a pool account.
3. The dealing office address is College Pali (West) PO Sewali Telinpara Kolkata 700121 where as actually the Franchisee operates from 4A Pullock Street 4th Floor, Dalhousie, Kolkata 700 001 and the office does not even have a sign board mentioning as Abans Securities Ltd or a Sub broker of Abans securities Ltd. Now this dealing office is closed without a notice to the account holders.
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[email protected]
[email protected]
To,
The Director
Abans Securities Ltd
SEBI REGN. NO. INB231349433
NSE MEMBERSHIP NO. 13494
CMBPID: IN516754
This is to bring to your kind attention that there are certain grievances that need to be addressed:
My DP ID 12064800 CLIENT ID 00006263 Unique client ID is 530001 and have opened my DEMAT A/c on 04 Aug
Sales representative Mr Jagadish Sarkar ID 53 and he assured me following and the deficiencies are:
1. I was said that Abans Securities staff will trade on behalf of me and certain amount of money ranging to Rs 800 to Rs 1200 will be credited to my Bank A/c through ECS every month on Rs 10, 000. However in the steadfast growing market since Aug there was a continuous losses and it amounted to Rs 4109 till to date in my specific trading.
2. I have submitted my Driving License as photo proof and Bank statement as address proof at the time of opening account. Whereas Driving License was used as address proof which bore my temporary address and as a result all my mail/documents were sent to the incorrect address and I’m not in possession of any correspondence/mail of Abans.
3. I was promised brokerage of 2 paisa 20 paisa for brokerage but it was 5 paisa, 50 paisa, and subsequently was reduced to 3 paisa, 30 paisa wef 15 Sep 10.
4. At the time of opening account I gave a instruction to trade on intraday where as trade was in FON for which there was no instruction nor I was aware of the brokerages.
5. I have entrusted Abans Securities Kolkata Brokerage house to trade on behalf of me and following anomaly was found. I telephonically informed Mr Sumanta on mobile to sell Arvind Ltd for Rs 51.75 and it was sold at Rs 51.45 and GMR Infra was a buy on Rs 54.40 and was bought at Rs 54.70. When I called Mr Sumanta on. mobile he said “The person whom I (Mr Sumanta) told is a new employee and he had made a mistake”
The trading was done for brokerage and commission earned on brokerage by the staff of the franchisee only and not keeping in mind the investor’s interest.
6. On 15th oct I called Mr Sumanta to buy Suzlon and he told, that he is on leave and will only buy on Monday 18th Oct.
This only reflects the carelessness and the lack of interest in trading with the client’s account. Abans Securities whilst trading in not keeping in mind the retail/small investors as a result of these errors and mistakes which has resulted in Losses amounting to Rs 4109 in this growing capital market since Aug.
7. Again some delayed payment charges were also levied for which I was not aware of and neither the franchisee who was trading in my account has informed me.
31/08 JV JE04 Delayed Payment Charges From: 01/08 - 31/08 69.84
30/09 JV JE04 Delayed Payment Charges From: 01/09 - 30/09 145.32
8. Above all the franchisee does not even have client’s recording facility to prove the order/instruction delivered by the client since I was informed it is a pool account.
9. The dealing office address is College Pali (West) PO Sewali Telinpara Kolkata 700121 where as actually the Franchisee operates from 4A Pullock Street 4th Floor, Dalhousie, Kolkata 700 001 and the office does not even have a sign board mentioning as Abans Securities Ltd or a Sub broker of Abans securities Ltd.
In view of the foregoing a clarification is sort for the fraudulent statements and for the above anomalies at the earliest or the appropriate appellate authority be suggested to address the grievances for he protection of Investors Fund.
Some facts and figures:
The excel sheet for your analysis is sent as an attachment.
Buy Sell
Total Brokerage 4984 2522 2462
Other Charges 1449
Total 6433
Buy with Brokerage 597231
Buy without Brokerage 594708
Sell with Brokerage 585978
Sell without Brokerage 588440
Present Holding 8591
Loss 4109
Thanking you in anticipation of a fair and just response.
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