DATED: 10th APRIL
TO,
CANARA BANK
SUB: - COMPLAINT AGAINST ATM CUM BANK
REF: RITESH KUMAR
CANARA BANK 92 ZERO ROAD BRANCH, ALLAHABAD S.B.A/C.NO – 2146108006707
ATM CARD NO.4214582146003836
NATURE OF COMPLAIN:- RITESH KUMAR IS HAVING A SAVING ACCOUNT IN YOUR BANK CANARA BANK
92 ZERO ROAD BRANCH, ALLAHABAD BY IN ABOVE A/C
I HAVE AN ATM CARD.
ON 29/12 I TRIED TO WITHDRAW RS.6000 IN CENTRAL BANK’S ATM IN CIVIL LINES BR.ALLAHABAD BUT SOME TECHNICAL PROBLEM I UNABLE WITHDRAW. THEN I HAVE TO GO TO THE IDBI BANK ATM IN CIVIL LINES BR.ALLAHABAD AND WITHDRAW RS 6000 SUCCESSFULLY. I WAS SHOCKED WHEN I CHECK MY ACCOUNT AND FOUND THAT SAME AMOUNT (6000) HAS BEEN DEDUCTED TWICE. THEN I HAD WRITE A COMPLAIN LETTER TO BRANCH MANAGER.92, ZERO ROAD, ALLAHABAD AFTER MANY REMINDERS BRANCH MANAGER TOLD ME THAT YOU BUY ANY GOODS OR SERVICES AND PAYEE SAME AMOUNT BY YOUR ATM. BUT WHEN I ASK HIM FOR DETAIL HE UNABLE TO CLARIFY THE REASONS THEN I REPEATED ONCE AGAIN TILL DATE I HAVE NOT BUYING ANYTHING BY ATM.
THEREFORE I REQUEST YOU TO TAKE STERN ACTION IN THIS REGARD .
THANKING YOU,
YOURS SINCEARILY,
RITESH KUMAR (ADVOCATE)
A/C.NO: - 2146108006707
ATM CARD NO.4214582146003836
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