The Grievance cell,
National Insurance Corporation Limited, 25.05.10
Kolkatta
Dear Sir,
Sub:- Appeal for redressal
This is an appeal for redressal of our grievance with National Insurance regarding claim settlement of our policy no. 320200/11/08/3100000539. We, Shakti Plastics are an small scale industry manufacturing water storage tanks in Mandideep.
On, 18.05.09, when our factory suffered severe damage due to the roof flying-off during a storm, we reported our loss to National Insurance and supplied them with all the required information. Instead of receiving compensation we had to deal with their apathetic approach.
In response to our claim of 1, 77, 980.00 rupees National Insurance offered us 62, 000.00 rupees without giving us any justification and pressurized us to sign a claim settlement voucher in which no amount was mentioned.
Our pleas for a “hearing” were completely ignored and no effort was made to explain their stand in spite of our repeated requests.
We are enclosing herewith a copy of our last letter to National Insurance where-in the whole sequence of events and details of our grievances are mentioned.
As National Insurance Bhopal office chose not to respond to our plea, we are compelled to seek justice by taking our grievance to a higher authority.
Kindly expedite the process of our claim settlement, so that we receive what we rightfully deserve and ensure that the “ Divisional Manager” is penalized for intentionally delaying our claim settlement. Please send one of your senior officer from the grievance cell and grant us a “ hearing” so that justice may prevail.
Thanking You
Yours truly,
For Shakti Plastics
Rajiv Dixit
(Proprietor)
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