Respected authorities,
I wish to bring to kind attention of the MTNL Sanchar Haat, the faulty billing system.
I hereby state that We have subscribed the TriB_Combo_250_V2 plan ; phone no 25321910; but due to error in Pc startup we could not make use of internet facilities yet have been charged with an amount exceeding the plan charges ieRs 2094.53. I consulted the Mtnl people but my complaints went unheard and I called up 1500 but no use. Now that we are unable to pay an unjust amount our phone lines have been tempororily restricted to incoming.
I demand the bill to be crosschecked and rectified and our connection resumed.
If the net has not been used how come the limit be exceeded.
I request the authorities to take action at the earliest.
Details fo the Bill:
Tel. No 25321910 Plan TriB_Combo_250_V2
Start Date
(mm-dd-yyyy) 02-01 00:00:00.0 Type of Plan ELITE
End Date Date
(mm-dd-yyyy) 02-28 00:00:00.0
DETAIL BROADBAND BILLING
Min. Charges (Rs.) 100.0
CPE Rental (Rs.) 50.0
Total Usage (MB) 2830.6631
Free Limit (MB) 400
Amount above free limit (MB) 2430.6631
Rate /(MB) -
Extra Usage charge (Rs.) 1944.53
Other charge (Rs.) 0
Total charge (Rs.) 2094.53
0 comments