Two days back, I downloaded few animated wallpapers on my mobile using GPRS in my mobile. The GPRS profile used was MTNL. However, after the wallpapers were downloaded, my account started getting deducted daily for about Rs. 20/- daily. I don't know why this charge is being deducted and that too daily. For the last 2 days, whenever I recharge my TRUMP prepaid connection, it automatically deducts certain amount, around Rs. 20/- daily. This is completely violations of the TRAI rules. This is happening daily and I want that it must refund my deducted amount with immediate effect.
Kindly take neccessary actions immediately against such unwanted WAP sms services and ban them for lifetime for exploiting customers. I am continuously being charged daily from the sms server 50500.
Please take action against 50500 sms server immediately. My mobile number is given below.
Thanks,
Regards,
Sunaina Bhatnagar
Mobile No. 9868659459
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