Inconsumercomplaints.com » Business & Finance » Review / complaint: MTNL Trump Pre Paid - Unauthorized Charges | News #422197

MTNL Trump Pre Paid
Unauthorized Charges

Respected Sir, My Mobile No is 9968969900

From the Last 3 months A Message comes to my mobile - "Your Subscription to M-Junction is due for renewal. You will be charged Rs 30/= on particular date" - sender 56694 by messaging centre-9868199994 and on that particular date the charges are automatically deducted from my account.

I never apply for the above said service & not interested for M-Junction

On calling at Customer care 1503 they assure me that in future no such types of charges are deducted.

As per their suggestion for deactivation of the above said service I also send the SMS as “STOP 56694" to 155223.

Immediately A Reply by Message also comes at my mobile “Your request to stop or unsubscribe the service has been accepted. We shall revert back to you shortly"

But every time Rs 30/= are deducted from my mobile account.

On 3rd Sept again the message for deduction of Rs 30/= on 5th sept comes at my mobile. I again send the message to stop this facility & talk at 1503 to stop this facility.

I am very much disturbed from this type of messages & not interested in M- Junction.

So kindly do the needful at the earliest to stop this service.

Your sincere anticipation in this regard is required.

Thanks


Company: MTNL Trump Pre Paid

Country: India   State: Delhi   City: New Delhi

Category: Business & Finance

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