I have opened a new gold a/c with your bank- my a/c no. is mentioned above (127001000002035)
But im not satisfied with the services provided by the bank
The internet banking started after one month of my application- The day when my internet banking started I was so happy and to my surprise when I tried to open the a/c they said that the a/c is frozen..
I mean come on..is the bank so stupid that within one months time it freezes some customer’s a/c without any reason..& I had to go to the Matunga branch 7-9 times to explain what error I was getting..
The employee (Mr. Shree Suddhir) kept on saying that No sir it is functioning from our side until I had to get a printout from my home as a proof..!! As if I have all the time in this world to prove that I’m right & I don’t have any other job in this world except for wasting 2weeks time just to open an a/c on the internet!! To add to all this mess till date after logging into the bank a/c the login shows some different name in the customer name
My name is Karan Shah & the bank a/c name shows some name -Somchand Bhoja Shah
The employees at the King's Circle/Matunga (Central) Branch are least bothered about their customers & show no response nor do they have a sense of feeling of helping their customers
I have heard a lot about your bank being the most upcoming bank but im planning to withdraw my a/c if services remain the same..
It seems the way the bank is working its functioning as if its in the year 1930!!
To add to all the mess--The website doesn’t function & I have provided the photos of the same!!
Regards,
Karan Shah – 09821288219
9, Shantiniketan, 322 Dr. B.A.Road,
Matunga, Mumbai-400 019.
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