Sir,
This is serious complaint that inspite of banking ombudsman direcitons private banks are discourging PSU banks customre for not using their ATM services. I am a customer of PNB, Dev Nagar, living in Sector-16 Rohini, there only private banks ATM are located near to my house such as ICICI bank, AXIS, PNB do not have any ATM in sector 16, Rohini, I have more than 03 instances when I made a transaction in ICICI bank ATM and could not receive cash whereas cash was deducted from my account. recently on 09/12 i used atm no. S1AN0553 ICICI bank and try to withdraw 4000/-, but I got shocked that it shows message' network disturbanc' but Rs. 4000/- was debited from my a/c and no reciept issued. When I again chek the balance Rs. 4000/- was debited vide Txn no. 457. I was really angry over this act of the bank I think they set their machines not to recongize others banks ATM cards (preferbly PSU bank. There are many instances such like me, this bank must be taught a lesson by banking authorities. Can this forum take this complaint to concerned authority. Thanks.
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