Not giving any details and charging for pay payment
Donot provide any details on hard copy or in mail and charging for payment

I always need to calll my own when is my due dated. When i asked why u are not sending any mail any message and hard copy of bill they are refuse to give details. When I want to go for settlement they refuse it and give me thretening to be blacklist my name as I could not go for any loan through bank in future. I hope this complain will help me to resolve the problem