Dear sir,
mera name manjeet singh hai .or mai ludhiana me rehta hu.hamara travel agency ka kaam hai jis me hum railway & air ticket booking katre hai.meri travel agency ka name K P TRAVEL AGENCY hai or ye meri mother Inderjit Kaur ke name se hai jis ke company hum se 15500 Rs liye the .hum ne apni agency ONE STOP SHOP (DONE CARD) walo se li hui hai jin ka main office mumbai me hai or un ka no 022-66846684, 022-42384238 hai.magar pichle kareeb 1 month se one stop shop walo ki service itni kharab chal rahi hai ki in ki railway ticket booking ki service sara sara din UNDER MAINTENANCE show karti hai. jis par baar baar time show kar dete hai ki.01.30..06.30..11.15 per servise chalegi.magar is time par bhi kai baar service nahi chalti hai or time ko aage badhate rehte hai.jis karan bahut baar aisa hua hai ki confirm ticket hote hue bhi jab in ki service start hoti hai tab tak ticket watting ho jati hai or hum ticket book nahi kar pate .aise me jab in ke costumer care number par call karte hai to ya to hamari call hold par hi reh jati hai ya agar kisi se baat hoti bhi hai to har baar yahi kaha jata hai ki siraf 1 ya 2 din or lagenge.agar kisi senior officer se baat karane ke liye kehte hai to un se baat nahi karwai jati.
sir aaj is company ki kharab service ke karan hi hamare kaam ka kafi nuksaan ho raha hai par hamari kisi bhi tarah ki koi sunvai nahi ho rahi hai.bus siraf har baar 1 hi jawab milta hai ki JI KAL SE THIK HO JAYEGA .
sir agar aaj hum kisi or company ka rail ticket booking ke liye apply karte hai to us ke liye bhi hame 5000 se 10000 tak pay karne honge.jo ki hamare liye kafi mushkil hai.
sir meri aap se request hai ki please hamari problem ko samza jaye or hamari problem company ke seniors tak pahuncha kar ise jaldi se jaldi door karay jai.or aise company walo ko jo ki apni better service keh kar bilkul bhi kisi tarah ki koi sunwai nahi karti hai aise company valo ke khilaf koi sakhat karvai honi chahiye.mai itna jyada pada likha to nahi hu par fir bhi apni samaz ke anusaar jitna ho saka aapko apni pareshani batane ki koshish ki hai.agar is me kisi bhi tarah ki koi galti ho gai ho to kirpa maaf kare or meri problem ko hal karne ki koshish kare...
thenk you
MANJEET SINGH
AGENCY MANE -K P TRAVEL AGENCY
SHIV PURI ROAD LUDHIANA
MOB-NO-9914303833
[email protected]
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