Vinni singhal
Dear Sir, My name is V Singhal My bike no is i purchase this bike on the date...
Apr 8
Dear Sir, My name is V Singhal My bike no is i purchase this bike on the date...
vinni singhal
Apr 8
to swadeshigroup
&&&- Forwarded message &&&-
From: vinni singhal
Date: Sun, Apr 8 at 12:46 PM
Subject: poor service of bajaj
To: [email protected], [email protected], [email protected]
Dear Sir,
My name is V Singhal
My bike no is i purchase this bike on the date of 07-09, 100 % cash down payment
Till today my bike has been giving a lot of problems (Paint peel off, ignition jam, horn problem, dent on petrol tank) which i have informed to the service station of ur company. Till now there has been no positive reply from them as there are problems cuming up. From sep 2011 the bike has been entered the service center / showroom for nearly 6 times and till now they have not rectified the mistake till date.
So this is to inform you that by now if there is no action taken by you people then i think i really need to do somethin about this matter.
Kindly Contact me On - 9999915856 as i need to talk to you.
thanks
vinni singhal
Reply
Forward
vinni singhal
Apr 8
to service, spare
&&&- Forwarded message &&&-
From: vinni singhal
Date: Sun, Apr 8 at 12:46 PM
Subject: poor service of bajaj
To: [email protected], [email protected], [email protected]
Dear Sir,
My name is V Singhal
My bike no is i purchase this bike on the date of 07-09, 100 % cash down payment
Till today my bike has been giving a lot of problems (Paint peel off, ignition jam, horn problem, dent on petrol tank) which i have informed to the service station of ur company. Till now there has been no positive reply from them as there are problems cuming up. From sep 2011 the bike has been entered the service center / showroom for nearly 6 times and till now they have not rectified the mistake till date.
So this is to inform you that by now if there is no action taken by you people then i think i really need to do somethin about this matter.
Kindly Contact me On - 9999915856 as i need to talk to you.
thanks
vinni singhal
Reply
Reply to all
Forward
SWADESHI SERVICE
Dear Sir, We are in receipt of your mail and noted the contents. We sincerely...
Apr 10
Dear Sir, We are in receipt of your mail and noted the contents. We sincerely...
vinni singhal
Apr 13
to SWADESHI, Sumit, JITENDRAKUMAR, support, customercare, chander
Dear Sir,
Thanks for your earlier reply,
i would like to draw your kind attention in the below mention yes your representative visited my place but still my problem not resolve (he is not
able to resolve that complaint) first i would like to aware to you what is the problem is IGNITION LOCK JAM MANY TIME "& still this not
resolve from your side why can you please explain he spend only 5 min with me. My vehicle is already working but many time IGNITION JAM
so focus on this.
if your Sr. Person want to check my bike then they judge very well what is the problem in my bike so please do the need full.
from the date of purchasing i am facing the below mention problem till date your are not able to resolve my problem during 6 service
1) Paint peel off,
2) some time Horn not working
3) ignition / lock jam many time
4) i have found Dent on petrol tank during last service you accept the same done by your side still this is not resolve
still this is not resolve please check my all 6 service record all the same complaint is repat
during service i m not satisfied from your side
so this is my request to all of you please resolve the same on urgent basis waiting for your response
Thanks
vinni Singhal
MANAGER
MENETA Automotive Component Pvt. LTD
On Tue, Apr 10 at 3:10 PM, SWADESHI SERVICE wrote:
Dear Sir,
We are in receipt of your mail and noted the contents. We sincerely regret for all the inconvenience cause to you.
In reference to above we would like to draw your attention that our representative has been visited to you for the complaint of Vehicle Not Start. But when he reached at your place, found the vehicle is already in start condition.
However, Still If you are not satisfied with performance of vehicle, we would request to please visit our service center with the vehicle from 9:00 A.M To 3:00 P: M. (Monday- Weekly Off).
We assure you our best services at all time.
Thanks & Regards,
Mahender Arora
Works Manager
09717133109
&-- Original Message &--
From: vinni singhal
To: [email protected] ; [email protected]
Sent: Sunday, April 08 12:48 PM
Subject: Fwd: poor service of bajaj
&&&- Forwarded message &&&-
From: vinni singhal
Date: Sun, Apr 8 at 12:46 PM
Subject: poor service of bajaj
To: [email protected], [email protected], [email protected]
Dear Sir,
My name is V Singhal
My bike no is i purchase this bike on the date of 07-09, 100 % cash down payment
Till today my bike has been giving a lot of problems (Paint peel off, ignition jam, horn problem, dent on petrol tank) which i have informed to the service station of ur company. Till now there has been no positive reply from them as there are problems cuming up. From sep 2011 the bike has been entered the service center / showroom for nearly 6 times and till now they have not rectified the mistake till date.
So this is to inform you that by now if there is no action taken by you people then i think i really need to do somethin about this matter.
Kindly Contact me On - 9999915856 as i need to talk to you.
thanks
vinni singhal
Reply
Reply to all
Forward
vinni singhal
Apr 13
to SWADESHI, Sumit, JITENDRAKUMAR, support, customercare, chander
On Fri, Apr 13 at 9:23 PM, vinni singhal wrote:
Dear Sir,
Thanks for your earlier reply,
i would like to draw your kind attention in the below mention yes your representative visited my place but still my problem not resolve (he is not
able to resolve that complaint) first i would like to aware to you what is the problem is IGNITION LOCK JAM MANY TIME "& still this not
resolve from your side why can you please explain he spend only 5 min with me. My vehicle is already working but many time IGNITION JAM
so focus on this.
if your Sr. Person want to check my bike then they judge very well what is the problem in my bike so please do the need full.
from the date of purchasing i am facing the below mention problem till date your are not able to resolve my problem during 6 service
1) Paint peel off,
2) some time Horn not working
3) ignition / lock jam many time
4) i have found Dent on petrol tank during last service you accept the same done by your side still this is not resolve
still this is not resolve please check my all 6 service record all the same complaint is repat
during service i m not satisfied from your side
so this is my request to all of you please resolve the same on urgent basis waiting for your response
Thanks
vinni Singhal
MANAGER
MENETA Automotive Component Pvt. LTD
On Tue, Apr 10 at 3:10 PM, SWADESHI SERVICE wrote:
Dear Sir,
We are in receipt of your mail and noted the contents. We sincerely regret for all the inconvenience cause to you.
In reference to above we would like to draw your attention that our representative has been visited to you for the complaint of Vehicle Not Start. But when he reached at your place, found the vehicle is already in start condition.
However, Still If you are not satisfied with performance of vehicle, we would request to please visit our service center with the vehicle from 9:00 A.M To 3:00 P: M. (Monday- Weekly Off).
We assure you our best services at all time.
Thanks & Regards,
Mahender Arora
Works Manager
09717133109
&-- Original Message &--
From: vinni singhal
To: [email protected] ; [email protected]
Sent: Sunday, April 08 12:48 PM
Subject: Fwd: poor service of bajaj
&&&- Forwarded message &&&-
From: vinni singhal
Date: Sun, Apr 8 at 12:46 PM
Subject: poor service of bajaj
To: [email protected], [email protected], [email protected]
Dear Sir,
My name is V Singhal
My bike no is i purchase this bike on the date of 07-09, 100 % cash down payment
Till today my bike has been giving a lot of problems (Paint peel off, ignition jam, horn problem, dent on petrol tank) which i have informed to the service station of ur company. Till now there has been no positive reply from them as there are problems cuming up. From sep 2011 the bike has been entered the service center / showroom for nearly 6 times and till now they have not rectified the mistake till date.
So this is to inform you that by now if there is no action taken by you people then i think i really need to do somethin about this matter.
Kindly Contact me On - 9999915856 as i need to talk to you.
thanks
vinni singhal
Reply
Reply to all
Forward
SWADESHI SERVICE
Dear Sir, We are always ready to repair or replace the defective parts agains...
Apr 14
Dear Sir, We are always ready to repair or replace the defective parts agains...
SWADESHI SERVICE
Apr 14
Loading...
SWADESHI SERVICE
Apr 14
to me
Dear Sir,
We are always ready to repair or replace the defective parts against manufacturing defect.
But whensoever, We checked your bike for the below mentioned complaint always we found o.k.
However, We had requested in our previous mail to visit our service center if you have any problem in your bike.
We assure you will definitely replace the part according to warranty policy if it is found defective in our examine. You can call me for any assistance.
Thanks & Regards,
Mahender Arora
Works Manager
09717133109
&-- Original Message &--
From: vinni singhal
To: SWADESHI SERVICE
Cc: Sumit Kapoor ; JITENDRAKUMAR ARORA ; [email protected] ; [email protected] ; chander sadhwani
Sent: Friday, April 13 9:23 PM
Subject: Re: Fw: poor service of bajaj
On Fri, Apr 13 at 9:23 PM, vinni singhal wrote:
Dear Sir,
Thanks for your earlier reply,
i would like to draw your kind attention in the below mention yes your representative visited my place but still my problem not resolve (he is not
able to resolve that complaint) first i would like to aware to you what is the problem is IGNITION LOCK JAM MANY TIME "& still this not
resolve from your side why can you please explain he spend only 5 min with me. My vehicle is already working but many time IGNITION JAM
so focus on this.
if your Sr. Person want to check my bike then they judge very well what is the problem in my bike so please do the need full.
from the date of purchasing i am facing the below mention problem till date your are not able to resolve my problem during 6 service
1) Paint peel off,
2) some time Horn not working
3) ignition / lock jam many time
4) i have found Dent on petrol tank during last service you accept the same done by your side still this is not resolve
still this is not resolve please check my all 6 service record all the same complaint is repat
during service i m not satisfied from your side
so this is my request to all of you please resolve the same on urgent basis waiting for your response
Thanks
vinni Singhal
MANAGER
MENETA Automotive Component Pvt. LTD
On Tue, Apr 10 at 3:10 PM, SWADESHI SERVICE wrote:
Dear Sir,
We are in receipt of your mail and noted the contents. We sincerely regret for all the inconvenience cause to you.
In reference to above we would like to draw your attention that our representative has been visited to you for the complaint of Vehicle Not Start. But when he reached at your place, found the vehicle is already in start condition.
However, Still If you are not satisfied with performance of vehicle, we would request to please visit our service center with the vehicle from 9:00 A.M To 3:00 P: M. (Monday- Weekly Off).
We assure you our best services at all time.
Thanks & Regards,
Mahender Arora
Works Manager
09717133109
&-- Original Message &--
From: vinni singhal
To: [email protected] ; [email protected]
Sent: Sunday, April 08 12:48 PM
Subject: Fwd: poor service of bajaj
&&&- Forwarded message &&&-
From: vinni singhal
Date: Sun, Apr 8 at 12:46 PM
Subject: poor service of bajaj
To: [email protected], [email protected], [email protected]
Dear Sir,
My name is V Singhal
My bike no is i purchase this bike on the date of 07-09, 100 % cash down payment
Till today my bike has been giving a lot of problems (Paint peel off, ignition jam, horn problem, dent on petrol tank) which i have informed to the service station of ur company. Till now there has been no positive reply from them as there are problems cuming up. From sep 2011 the bike has been entered the service center / showroom for nearly 6 times and till now they have not rectified the mistake till date.
So this is to inform you that by now if there is no action taken by you people then i think i really need to do somethin about this matter.
Kindly Contact me On - 9999915856 as i need to talk to you.
thanks
vinni singhal
Reply
Forward
vinni singhal
Apr 16 (13 days ago)
to SWADESHI, JITENDRAKUMAR, support, customercare, Sumit, chander
Dear Sir,
can you please show me my all 6 service job card? because in all i have face same problem IGNITION LOCK JAM MANY TIME
regarding this Ms Bhawna already know about the same.
thanks
vinni singhal
On Sat, Apr 14 at 12:27 PM, SWADESHI SERVICE wrote:
Dear Sir,
We are always ready to repair or replace the defective parts against manufacturing defect.
But whensoever, We checked your bike for the below mentioned complaint always we found o.k.
However, We had requested in our previous mail to visit our service center if you have any problem in your bike.
We assure you will definitely replace the part according to warranty policy if it is found defective in our examine. You can call me for any assistance.
Thanks & Regards,
Mahender Arora
Works Manager
09717133109
&-- Original Message &--
From: vinni singhal
To: SWADESHI SERVICE
Cc: Sumit Kapoor ; JITENDRAKUMAR ARORA ; [email protected] ; [email protected] ; chander sadhwani
Sent: Friday, April 13 9:23 PM
Subject: Re: Fw: poor service of bajaj
On Fri, Apr 13 at 9:23 PM, vinni singhal wrote:
Dear Sir,
Thanks for your earlier reply,
i would like to draw your kind attention in the below mention yes your representative visited my place but still my problem not resolve (he is not
able to resolve that complaint) first i would like to aware to you what is the problem is IGNITION LOCK JAM MANY TIME "& still this not
resolve from your side why can you please explain he spend only 5 min with me. My vehicle is already working but many time IGNITION JAM
so focus on this.
if your Sr. Person want to check my bike then they judge very well what is the problem in my bike so please do the need full.
from the date of purchasing i am facing the below mention problem till date your are not able to resolve my problem during 6 service
1) Paint peel off,
2) some time Horn not working
3) ignition / lock jam many time
4) i have found Dent on petrol tank during last service you accept the same done by your side still this is not resolve
still this is not resolve please check my all 6 service record all the same complaint is repat
during service i m not satisfied from your side
so this is my request to all of you please resolve the same on urgent basis waiting for your response
Thanks
vinni Singhal
MANAGER
MENETA Automotive Component Pvt. LTD
On Tue, Apr 10 at 3:10 PM, SWADESHI SERVICE wrote:
Dear Sir,
We are in receipt of your mail and noted the contents. We sincerely regret for all the inconvenience cause to you.
In reference to above we would like to draw your attention that our representative has been visited to you for the complaint of Vehicle Not Start. But when he reached at your place, found the vehicle is already in start condition.
However, Still If you are not satisfied with performance of vehicle, we would request to please visit our service center with the vehicle from 9:00 A.M To 3:00 P: M. (Monday- Weekly Off).
We assure you our best services at all time.
Thanks & Regards,
Mahender Arora
Works Manager
09717133109
&-- Original Message &--
From: vinni singhal
To: [email protected] ; [email protected]
Sent: Sunday, April 08 12:48 PM
Subject: Fwd: poor service of bajaj
&&&- Forwarded message &&&-
From: vinni singhal
Date: Sun, Apr 8 at 12:46 PM
Subject: poor service of bajaj
To: [email protected], [email protected], [email protected]
Dear Sir,
My name is V Singhal
My bike no is i purchase this bike on the date of 07-09, 100 % cash down payment
Till today my bike has been giving a lot of problems (Paint peel off, ignition jam, horn problem, dent on petrol tank) which i have informed to the service station of ur company. Till now there has been no positive reply from them as there are problems cuming up. From sep 2011 the bike has been entered the service center / showroom for nearly 6 times and till now they have not rectified the mistake till date.
So this is to inform you that by now if there is no action taken by you people then i think i really need to do somethin about this matter.
Kindly Contact me On - 9999915856 as i need to talk to you.
thanks
vinni singhal
Reply
Reply to all
Forward
SWADESHI SERVICE
Dear Sir, Please refer your complaint, We have checked the IGNITION LOCK on y...
Apr 17 (12 days ago)
Dear Sir, Please refer your complaint, We have checked the IGNITION LOCK on y...
SWADESHI SERVICE
Apr 17 (12 days ago)
Loading...
SWADESHI SERVICE
Apr 17 (12 days ago)
to me, JITENDRAKUMAR, support, customercare, Sumit, chander
Dear Sir,
Please refer your complaint, We have checked the IGNITION LOCK on your last visit and at that time it was found o.k.
If You are stiil facing the problem, Please visit our service center for necessary inspection and repair of youe vehicle.
Thanks & Regards,
Mahender Arora
Works Manager
09717133109
&-- Original Message &--
From: vinni singhal
To: SWADESHI SERVICE
Cc: JITENDRAKUMAR ARORA ; [email protected] ; [email protected] ; Sumit Kapoor ; chander sadhwani
Sent: Monday, April 16 9:40 PM
Subject: Re: Fw: Fw: poor service of bajaj
Dear Sir,
can you please show me my all 6 service job card? because in all i have face same problem IGNITION LOCK JAM MANY TIME
regarding this Ms Bhawna already know about the same.
thanks
vinni singhal
On Sat, Apr 14 at 12:27 PM, SWADESHI SERVICE wrote:
Dear Sir,
We are always ready to repair or replace the defective parts against manufacturing defect.
But whensoever, We checked your bike for the below mentioned complaint always we found o.k.
However, We had requested in our previous mail to visit our service center if you have any problem in your bike.
We assure you will definitely replace the part according to warranty policy if it is found defective in our examine. You can call me for any assistance.
Thanks & Regards,
Mahender Arora
Works Manager
09717133109
&-- Original Message &--
From: vinni singhal
To: SWADESHI SERVICE
Cc: Sumit Kapoor ; JITENDRAKUMAR ARORA ; [email protected] ; [email protected] ; chander sadhwani
Sent: Friday, April 13 9:23 PM
Subject: Re: Fw: poor service of bajaj
On Fri, Apr 13 at 9:23 PM, vinni singhal wrote:
Dear Sir,
Thanks for your earlier reply,
i would like to draw your kind attention in the below mention yes your representative visited my place but still my problem not resolve (he is not
able to resolve that complaint) first i would like to aware to you what is the problem is IGNITION LOCK JAM MANY TIME "& still this not
resolve from your side why can you please explain he spend only 5 min with me. My vehicle is already working but many time IGNITION JAM
so focus on this.
if your Sr. Person want to check my bike then they judge very well what is the problem in my bike so please do the need full.
from the date of purchasing i am facing the below mention problem till date your are not able to resolve my problem during 6 service
1) Paint peel off,
2) some time Horn not working
3) ignition / lock jam many time
4) i have found Dent on petrol tank during last service you accept the same done by your side still this is not resolve
still this is not resolve please check my all 6 service record all the same complaint is repat
during service i m not satisfied from your side
so this is my request to all of you please resolve the same on urgent basis waiting for your response
Thanks
vinni Singhal
MANAGER
MENETA Automotive Component Pvt. LTD
On Tue, Apr 10 at 3:10 PM, SWADESHI SERVICE wrote:
Dear Sir,
We are in receipt of your mail and noted the contents. We sincerely regret for all the inconvenience cause to you.
In reference to above we would like to draw your attention that our representative has been visited to you for the complaint of Vehicle Not Start. But when he reached at your place, found the vehicle is already in start condition.
However, Still If you are not satisfied with performance of vehicle, we would request to please visit our service center with the vehicle from 9:00 A.M To 3:00 P: M. (Monday- Weekly Off).
We assure you our best services at all time.
Thanks & Regards,
Mahender Arora
Works Manager
09717133109
&-- Original Message &--
From: vinni singhal
To: [email protected] ; [email protected]
Sent: Sunday, April 08 12:48 PM
Subject: Fwd: poor service of bajaj
&&&- Forwarded message &&&-
From: vinni singhal
Date: Sun, Apr 8 at 12:46 PM
Subject: poor service of bajaj
To: [email protected], [email protected], [email protected]
Dear Sir,
My name is V Singhal
My bike no is i purchase this bike on the date of 07-09, 100 % cash down payment
Till today my bike has been giving a lot of problems (Paint peel off, ignition jam, horn problem, dent on petrol tank) which i have informed to the service station of ur company. Till now there has been no positive reply from them as there are problems cuming up. From sep 2011 the bike has been entered the service center / showroom for nearly 6 times and till now they have not rectified the mistake till date.
So this is to inform you that by now if there is no action taken by you people then i think i really need to do somethin about this matter.
Kindly Contact me On - 9999915856 as i need to talk to you.
thanks
vinni singhal
Reply
Reply to all
Forward
vinni singhal
Apr 23 (6 days ago)
to SWADESHI, JITENDRAKUMAR, support, customercare, Sumit, chander
dear Sir,
Still & till date the ignition lock of my bike jam many time i have already inform to your person & ms Bhawna physical after the service so please confirm the same from her first and i want to hand over to you my bike in the presence of any sr person of your company other wise you also not full fill your commitment... and please also confirm the below mention problem also
still this is not resolve by you after 6 service has been done
1) Paint peel off,
2) some time Horn not working
3) ignition / lock jam many time
4) i have found Dent on petrol tank during last service you accept the same done by your side still this is not resolve
thanks
vinni singhal
On Tue, Apr 17 at 11:55 AM, SWADESHI SERVICE wrote:
Dear Sir,
Please refer your complaint, We have checked the IGNITION LOCK on your last visit and at that time it was found o.k.
If You are stiil facing the problem, Please visit our service center for necessary inspection and repair of youe vehicle.
Thanks & Regards,
Mahender Arora
Works Manager
09717133109
&-- Original Message &--
From: vinni singhal
To: SWADESHI SERVICE
Cc: JITENDRAKUMAR ARORA ; [email protected] ; [email protected] ; Sumit Kapoor ; chander sadhwani
Sent: Monday, April 16 9:40 PM
Subject: Re: Fw: Fw: poor service of bajaj
Dear Sir,
can you please show me my all 6 service job card? because in all i have face same problem IGNITION LOCK JAM MANY TIME
regarding this Ms Bhawna already know about the same.
thanks
vinni singhal
On Sat, Apr 14 at 12:27 PM, SWADESHI SERVICE wrote:
Dear Sir,
We are always ready to repair or replace the defective parts against manufacturing defect.
But whensoever, We checked your bike for the below mentioned complaint always we found o.k.
However, We had requested in our previous mail to visit our service center if you have any problem in your bike.
We assure you will definitely replace the part according to warranty policy if it is found defective in our examine. You can call me for any assistance.
Thanks & Regards,
Mahender Arora
Works Manager
09717133109
&-- Original Message &--
From: vinni singhal
To: SWADESHI SERVICE
Cc: Sumit Kapoor ; JITENDRAKUMAR ARORA ; [email protected] ; [email protected] ; chander sadhwani
Sent: Friday, April 13 9:23 PM
Subject: Re: Fw: poor service of bajaj
On Fri, Apr 13 at 9:23 PM, vinni singhal wrote:
Dear Sir,
Thanks for your earlier reply,
i would like to draw your kind attention in the below mention yes your representative visited my place but still my problem not resolve (he is not
able to resolve that complaint) first i would like to aware to you what is the problem is IGNITION LOCK JAM MANY TIME "& still this not
resolve from your side why can you please explain he spend only 5 min with me. My vehicle is already working but many time IGNITION JAM
so focus on this.
if your Sr. Person want to check my bike then they judge very well what is the problem in my bike so please do the need full.
from the date of purchasing i am facing the below mention problem till date your are not able to resolve my problem during 6 service
1) Paint peel off,
2) some time Horn not working
3) ignition / lock jam many time
4) i have found Dent on petrol tank during last service you accept the same done by your side still this is not resolve
still this is not resolve please check my all 6 service record all the same complaint is repat
during service i m not satisfied from your side
so this is my request to all of you please resolve the same on urgent basis waiting for your response
Thanks
vinni Singhal
MANAGER
MENETA Automotive Component Pvt. LTD
On Tue, Apr 10 at 3:10 PM, SWADESHI SERVICE wrote:
Dear Sir,
We are in receipt of your mail and noted the contents. We sincerely regret for all the inconvenience cause to you.
In reference to above we would like to draw your attention that our representative has been visited to you for the complaint of Vehicle Not Start. But when he reached at your place, found the vehicle is already in start condition.
However, Still If you are not satisfied with performance of vehicle, we would request to please visit our service center with the vehicle from 9:00 A.M To 3:00 P: M. (Monday- Weekly Off).
We assure you our best services at all time.
Thanks & Regards,
Mahender Arora
Works Manager
09717133109
&-- Original Message &--
From: vinni singhal
To: [email protected] ; [email protected]
Sent: Sunday, April 08 12:48 PM
Subject: Fwd: poor service of bajaj
&&&- Forwarded message &&&-
From: vinni singhal
Date: Sun, Apr 8 at 12:46 PM
Subject: poor service of bajaj
To: [email protected], [email protected], [email protected]
Dear Sir,
My name is V Singhal
My bike no is i purchase this bike on the date of 07-09, 100 % cash down payment
Till today my bike has been giving a lot of problems (Paint peel off, ignition jam, horn problem, dent on petrol tank) which i have informed to the service station of ur company. Till now there has been no positive reply from them as there are problems cuming up. From sep 2011 the bike has been entered the service center / showroom for nearly 6 times and till now they have not rectified the mistake till date.
So this is to inform you that by now if there is no action taken by you people then i think i really need to do somethin about this matter.
Kindly Contact me On - 9999915856 as i need to talk to you.
thanks
vinni singhal
Reply
Reply to all
Forward
JITENDRAKUMAR ARORA
Dear Mr Vinni your vehicle had been inspected during your last visit and as p...
Apr 24 (6 days ago)
Dear Mr Vinni your vehicle had been inspected during your last visit and as p...
JITENDRAKUMAR ARORA
Apr 24 (6 days ago)
Loading...
JITENDRAKUMAR ARORA
Apr 24 (6 days ago)
to SWADESHI, me, customercare, Sumit
Dear Mr Vinni
your vehicle had been inspected during your last visit and as per experts / engr at delership, lock operation was ok. Still if you feel there is problem, once again please visit swadeshi auto and contact mr mahender arora, who shall address issue if any. Please approah them.
Regards
J K ARORA
REG.MGR (SERVICE)
&--Original message&--
From: vinni singhal
Sent: 23/04, 9:11 pm
To: SWADESHI SERVICE
Cc: JITENDRAKUMAR ARORA; CUSTOMER SUPPORT; [email protected]; Sumit Kapoor; Delhi Regional Office
Subject: Re: Fw: Fw: poor service of bajaj
dear Sir,
Still & till date the ignition lock of my bike jam many time i have already inform to your person & ms Bhawna physical after the service so please confirm the same from her first and i want to hand over to you my bike in the presence of any sr person of your company other wise you also not full fill your commitment... and please also confirm the below mention problem also
still this is not resolve by you after 6 service has been done
1) Paint peel off,
2) some time Horn not working
3) ignition / lock jam many time
4) i have found Dent on petrol tank during last service you accept the same done by your side still this is not resolve
thanks
vinni singhal
On Tue, Apr 17 at 11:55 AM, SWADESHI SERVICE wrote:
Dear Sir,
Please refer your complaint, We have checked the IGNITION LOCK on your last visit and at that time it was found o.k.
If You are stiil facing the problem, Please visit our service center for necessary inspection and repair of youe vehicle.
Thanks & Regards,
Mahender Arora
Works Manager
09717133109
&-- Original Message &--
From: vinni singhal
To: SWADESHI SERVICE
Cc: JITENDRAKUMAR ARORA ; [email protected] ; [email protected] ; Sumit Kapoor ; chander sadhwani
Sent: Monday, April 16 9:40 PM
Subject: Re: Fw: Fw: poor service of bajaj
Dear Sir,
can you please show me my all 6 service job card? because in all i have face same problem IGNITION LOCK JAM MANY TIME
regarding this Ms Bhawna already know about the same.
thanks
vinni singhal
On Sat, Apr 14 at 12:27 PM, SWADESHI SERVICE wrote:
Dear Sir,
We are always ready to repair or replace the defective parts against manufacturing defect.
But whensoever, We checked your bike for the below mentioned complaint always we found o.k.
However, We had requested in our previous mail to visit our service center if you have any problem in your bike.
We assure you will definitely replace the part according to warranty policy if it is found defective in our examine. You can call me for any assistance.
Thanks & Regards,
Mahender Arora
Works Manager
09717133109
&-- Original Message &--
From: vinni singhal
To: SWADESHI SERVICE
Cc: Sumit Kapoor ; JITENDRAKUMAR ARORA ; [email protected] ; [email protected] ; chander sadhwani
Sent: Friday, April 13 9:23 PM
Subject: Re: Fw: poor service of bajaj
On Fri, Apr 13 at 9:23 PM, vinni singhal wrote:
Dear Sir,
Thanks for your earlier reply,
i would like to draw your kind attention in the below mention yes your representative visited my place but still my problem not resolve (he is not
able to resolve that complaint) first i would like to aware to you what is the problem isIGNITION LOCK JAM MANY TIME "& still this not
resolve from your side why can you please explain he spend only 5 min with me. My vehicle is already working but many time IGNITION JAM
so focus on this.
if your Sr. Person want to check my bike then they judge very well what is the problem in my bike so please do the need full.
from the date of purchasing i am facing the below mention problem till date your are not able to resolve my problem during 6 service
1) Paint peel off,
2) some time Horn not working
3) ignition / lock jam many time
4) i have found Dent on petrol tank during last service you accept the same done by your side still this is not resolve
still this is not resolve please check my all 6 service record all the same complaint is repat
during service i m not satisfied from your side
so this is my request to all of you please resolve the same on urgent basis waiting for your response
Thanks
vinni Singhal
MANAGER
MENETA Automotive Component Pvt. LTD
On Tue, Apr 10 at 3:10 PM, SWADESHI SERVICE wrote:
Dear Sir,
We are in receipt of your mail and noted the contents. We sincerely regret for all the inconvenience cause to you.
In reference to above we would like to draw your attention that our representative has been visited to you for the complaint of Vehicle Not Start. But when he reached at your place, found the vehicle is already in start condition.
However, Still If you are not satisfied with performance of vehicle, we would request to please visit our service center with the vehicle from 9:00 A.M To 3:00 P: M. (Monday- Weekly Off).
We assure you our best services at all time.
Thanks & Regards,
Mahender Arora
Works Manager
09717133109
&-- Original Message &--
From: vinni singhal
To: [email protected] ; [email protected]
Sent: Sunday, April 08 12:48 PM
Subject: Fwd: poor service of bajaj
&&&- Forwarded message &&&-
From: vinni singhal
Date: Sun, Apr 8 at 12:46 PM
Subject: poor service of bajaj
To: [email protected], [email protected], [email protected]
Dear Sir,
My name is V Singhal
My bike no is i purchase this bike on the date of 07-09, 100 % cash down payment
Till today my bike has been giving a lot of problems (Paint peel off, ignition jam, horn problem, dent on petrol tank) which i have informed to the service station of ur company. Till now there has been no positive reply from them as there are problems cuming up. From sep 2011 the bike has been entered the service center / showroom for nearly 6 times and till now they have not rectified the mistake till date.
So this is to inform you that by now if there is no action taken by you people then i think i really need to do somethin about this matter.
Kindly Contact me On - 9999915856 as i need to talk to you.
thanks
vinni singhal
www.mypulsar.comwww.bajajauto.comDISCLAIMER: This message, including any attachments may contain proprietary, confidential & privileged information for the sole use of the intended recipient (s), and is protected by law. If you are not the intended recipient, notify sender or [email protected] immediately and destroy all copies of the original message & attachments, if any. Any unauthorized use, disclosure, printing or copying of this email is prohibited. Bajaj Auto and/or its group companies reserve the right to record & monitor all email communications, to prevent the information systems from being used to view, store or forward offensive material. Please ensure you have adequate virus protection before opening the mail or attachments from this transmission and we do not accept any liability for viruses.
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Reply to all
Forward
vinni singhal
Apr 24 (5 days ago)
to pehredar, JITENDRAKUMAR, chander, support, SWADESHI, customercare, Sumit
Dear Sir,
Please read my mail / remarks very care fully ignition lock of my bike has been jam many time already showing to your engg. and Showroom company representative Ms bhawana & i have already inform to your service center (please check all the service record/ inspection sheet fill up by adviser . still your person your not able to service my bike properly still i m confirming to you lock jam many times???
so please do the need full (other wise i am sending the damage parts to company free of cost for further research)
thanks
vinni singhal
On Tue, Apr 24 at 8:38 AM, JITENDRAKUMAR ARORA wrote:
Dear Mr Vinni
your vehicle had been inspected during your last visit and as per experts / engr at delership, lock operation was ok. Still if you feel there is problem, once again please visit swadeshi auto and contact mr mahender arora, who shall address issue if any. Please approah them.
Regards
J K ARORA
REG.MGR (SERVICE)
&--Original message&--
From: vinni singhal
Sent: 23/04, 9:11 pm
To: SWADESHI SERVICE
Cc: JITENDRAKUMAR ARORA; CUSTOMER SUPPORT; [email protected]; Sumit Kapoor; Delhi Regional Office
Subject: Re: Fw: Fw: poor service of bajaj
dear Sir,
Still & till date the ignition lock of my bike jam many time i have already inform to your person & ms Bhawna physical after the service so please confirm the same from her first and i want to hand over to you my bike in the presence of any sr person of your company other wise you also not full fill your commitment... and please also confirm the below mention problem also
still this is not resolve by you after 6 service has been done
1) Paint peel off,
2) some time Horn not working
3) ignition / lock jam many time
4) i have found Dent on petrol tank during last service you accept the same done by your side still this is not resolve
thanks
vinni singhal
On Tue, Apr 17 at 11:55 AM, SWADESHI SERVICE wrote:
Dear Sir,
Please refer your complaint, We have checked the IGNITION LOCK on your last visit and at that time it was found o.k.
If You are stiil facing the problem, Please visit our service center for necessary inspection and repair of youe vehicle.
Thanks & Regards,
Mahender Arora
Works Manager
09717133109
&-- Original Message &--
From: vinni singhal
To: SWADESHI SERVICE
Cc: JITENDRAKUMAR ARORA ; [email protected] ; [email protected] ; Sumit Kapoor ; chander sadhwani
Sent: Monday, April 16 9:40 PM
Subject: Re: Fw: Fw: poor service of bajaj
Dear Sir,
can you please show me my all 6 service job card? because in all i have face same problem IGNITION LOCK JAM MANY TIME
regarding this Ms Bhawna already know about the same.
thanks
vinni singhal
On Sat, Apr 14 at 12:27 PM, SWADESHI SERVICE wrote:
Dear Sir,
We are always ready to repair or replace the defective parts against manufacturing defect.
But whensoever, We checked your bike for the below mentioned complaint always we found o.k.
However, We had requested in our previous mail to visit our service center if you have any problem in your bike.
We assure you will definitely replace the part according to warranty policy if it is found defective in our examine. You can call me for any assistance.
Thanks & Regards,
Mahender Arora
Works Manager
09717133109
&-- Original Message &--
From: vinni singhal
To: SWADESHI SERVICE
Cc: Sumit Kapoor ; JITENDRAKUMAR ARORA ; [email protected] ; [email protected] ; chander sadhwani
Sent: Friday, April 13 9:23 PM
Subject: Re: Fw: poor service of bajaj
On Fri, Apr 13 at 9:23 PM, vinni singhal wrote:
Dear Sir,
Thanks for your earlier reply,
i would like to draw your kind attention in the below mention yes your representative visited my place but still my problem not resolve (he is not
able to resolve that complaint) first i would like to aware to you what is the problem isIGNITION LOCK JAM MANY TIME "& still this not
resolve from your side why can you please explain he spend only 5 min with me. My vehicle is already working but many time IGNITION JAM
so focus on this.
if your Sr. Person want to check my bike then they judge very well what is the problem in my bike so please do the need full.
from the date of purchasing i am facing the below mention problem till date your are not able to resolve my problem during 6 service
1) Paint peel off,
2) some time Horn not working
3) ignition / lock jam many time
4) i have found Dent on petrol tank during last service you accept the same done by your side still this is not resolve
still this is not resolve please check my all 6 service record all the same complaint is repat
during service i m not satisfied from your side
so this is my request to all of you please resolve the same on urgent basis waiting for your response
Thanks
vinni Singhal
MANAGER
MENETA Automotive Component Pvt. LTD
On Tue, Apr 10 at 3:10 PM, SWADESHI SERVICE wrote:
Dear Sir,
We are in receipt of your mail and noted the contents. We sincerely regret for all the inconvenience cause to you.
In reference to above we would like to draw your attention that our representative has been visited to you for the complaint of Vehicle Not Start. But when he reached at your place, found the vehicle is already in start condition.
However, Still If you are not satisfied with performance of vehicle, we would request to please visit our service center with the vehicle from 9:00 A.M To 3:00 P: M. (Monday- Weekly Off).
We assure you our best services at all time.
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