Don't know from where to start, Firstly I was not interested in credit cards but from your side marketing people called many time for credit card then I took it. It is my worst experience in a first go, I have purchased desktop dated 3/3 from S.S.D.N INFOSOLUTIONS G-2 Raja House Nehru place, Before purchasing I have called many times to confirm that whether this particular product available on EMI basis or not, All your customer care Executives confirmed that yes it is available on EMI basis, From the Merchant where i have purchased also charged me extra around 2000RS just because of EMI later on I called to customer care to confirmed that this amount on done EMI basis or not they said it was cancelled stated that no reason, I have called many times to customer care but all were blank then finally a lady from your customer care side said we need to forward the complaint, she forwarded the complaint then on dated 26/03
jaspreet named executives called me and saying that your request for EMI has cancelled, reason behind that you have not payed the membership fees, I told her that I 've already made the payment of membership which is 219 Rs before the due date 22/03, then she said we'll get back to you with in 24 hrs, Now I don't know when this 24 hr'll be over. This is really mentally harassment that you HDFC credit card People are giving, I am holding account in HDFC from last 4 years My perception was very good for HDFC but know it is ridiculous.
0 comments