Dear Sirs,
I had taken a consumer loan in 2006 under ref .10492465 of 50, 000/- . Due to some problem with bank I started giving EMI in cash but recently I came to know to that even after realization in cash ecs has been sent to bank to cash which some time bounced incurring bounce charges both in the my bank a/c and loan a/c and some time resulted in double realization. This thing went on for a long time.
I went to Kankurgachi branch but they failed resolve the issue. Finally I had to take the state that too after paying Rs 250/- and from there I figured out that a total of Rs 12470/- has been unduly realized from my account.
I have prepared a worksheet from the statement and is given below for necessary redressal.
CITI FINANCIAL CONSUMER FINANCE INDIA LTD
STATEMENT OF ACCOUNT
FROM 31-12 TO 10-01
CASE OF KABITA MUJUMDER
REF NO-10492465
FOLLOWING ANOMALIES RECORDED IN THE STATE MENT :-
1. On 20-1 CASH RECEIVED REPTNO - 9022610495 for Rs -
Yet again ECS cheque E166978 deposited ON 29-1 resulting recurring in bouncing charge of Rs 220/- in my account. UNDUE RELAISATION – RS 220
2. On 23-10 CASH RECEIVED REPTNO - 6360129 for Rs -
Yet again ECS cheque ET682854 deposited ON 30-10 resulting recurring in bouncing charge of Rs 225/- in my account.. UNDUE RELAISATION – RS 225
3. On 2-1 CASH RECEIVED REPTNO - 1581190 for Rs -
Yet again ECS cheque E175390 deposited 07-01 and got cleared also resulting excess charge of Rs - in my account. UNDUE RELAISATION – RS 2000
4. On 5-3 CASH RECEIVED REPTNO - 1676450 for Rs -
Yet again ECS cheque E178949 deposited 07-03 and got cleared also resulting excess charge of Rs - in my account. UNDUE RELAISATION – RS 2000
5. On 4-4 CASH RECEIVED REPTNO - 17194544 for Rs -
Yet again ECS cheque E1526843 deposited 08-04 and got cleared also resulting excess charge of Rs - in my account. UNDUE RELAISATION – RS 2000
6. On 5-5 CASH RECEIVED REPTNO - 1763195 for Rs -
Yet again ECS cheque E126472 deposited 08-05 and got cleared also resulting excess charge of Rs - in my account. UNDUE RELAISATION – RS 2000
7.. On 4-6 CASH RECEIVED REPTNO - 1805858 for Rs -
Yet again ECS cheque E1897671 deposited ON 08-06 and on 15-06 resulting recurring in bouncing charge of Rs 450 (225/- 225/- ) in my account. And finally the cheque got cleared also on 25-6 resulting excess charge of Rs - in my account.
UNDUE RELAISATION – RS 450
8.. On 7-7 CASH RECEIVED REPTNO - 18050141 for Rs -
Yet again ECS cheque E2679810 deposited ON 17-07 resulting recurring in bouncing charge of Rs 225/- in my account. And finally the cheque got cleared also on 25-6 resulting excess charge of Rs - in my account.
UNDUE RELAISATION – RS 225
9. On 6-8 CASH RECEIVED REPTNO - 1889807 for Rs -
Yet again ECS cheque E1184557 deposited 10-08 and got cleared also resulting excess charge of Rs - in my account. UNDUE RELAISATION – RS 2000
10. On 5-9 CASH RECEIVED REPTNO - 1924487 for Rs -
Yet again ECS cheque E1750709 deposited on 9-9 on 16-09 resulting recurring in bouncing charge of Rs 450 (225/- 225/- ) in my account. UNDUE RELAISATION – RS 450
11. On 3-10 CASH RECEIVED REPTNO - 1955725 for Rs -
Yet again ECS cheque E651491 deposited on 7-10 and on 14-10 resulting recurring in bouncing charge of Rs 450 (225/- 225/- ) in my account.
UNDUE RELAISATION – RS 450
12. On 6-11 CASH RECEIVED REPTNO - 1993574 for Rs -
Yet again ECS cheque E7587989 deposited on 7-11 and on 13-11 resulting recurring in bouncing charge of Rs 450 (225/- 225/- ) in my account.
UNDUE RELAISATION – RS 450
TOTAL EXCESS REALISATION – RS 12470/
regards
Kabita Majumder
913325340371
9831328899
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