The
The Manager
HDFC Credit Card
Sub: As inform earlir that credit card stolen by someone and withdrwan the money on my cards without having the password. (Credit card no 5289 4560 0054 2436)
This is to inform that my HDFC card has been stolen by someone since 25 feb and next day has been withdrwan the transaction from atm without passward.
now next day i have called up to customer care fine the status and block card for the same. now as per adivce to CC that i have to go near police station and get FIR along with the necessary document and submit to near hdfc branch, afterthat i did the same and after some time hdfc guy came at my house and collected the xroxcopy same which has been posted to CC at banglore. now i have been asked so many times to customer care about the update status of my case now always getting the answer that under invesigation, meanwhile i didnt any clouser status from the credit card department but what happend the credit card department has been autodebit the minimum amount from my saving account against the investigation case.
how is it possible if case under the investigation why money has be debited my accounts without any preior information of customer.
This is very strong complaint againt the Bank and reverse the money whatever has been debited from my saving accounts otherwise will go to consumer forum for further course of action.
Regards
Devendra Gupta
9958198034
Credit card no 5289 4560 0054 2436
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