Dear Sir,
Sub: Skyline Express Courier - Airway Bill No.05317
I have booked my household items in the above courier on April 21th. From Singapore to Hyderabad, Initial promise made by them was maximum 40 days to reach the destination.
Till now there is no information about the cargo items, after making repeated numerous calls to both singapore and Chennai office. (Most of the times they simple ignore calls if you call daily to know the statu). When we call Singapore they say call Chennai office and vice versa. I am frustrated that this unfortunate incident has happened.
Following are the reasons I got form them so far. Not sure whether it is correct or not.
• After 40 days
o – Cargo did reached might be in another container from cohin- expected next week)
• After 45 days
o – Cargo is still in container – custom’s clearance. expected with in a week
• After 60 days
o – Cargo in Custom’s – Not sure where it is might be in Chennai or Cohin.
• After 70 days
o – If custom’s clear then we give have to wait till such time.
o – If you want to give complaint then go ahead
I am sure India custom’s won’t take months to clear a household items. So, something went wrong, which they are not reveling us the details and simply blaming on Custom’s
It has caused us alot of inconvenience after paying the agreed amount in sending the items (included electronics and house old things & lot more memorable precious items) have no information so as to where it is.
It had been very disappointing that such agency are allowed to do commercial business and cheat us by giving the false promises to many people in cargo services from Singapore to INDIA.
I am prepared to file a necessary legal complaint’s in both Singapore and in India.
Address of this Cargo Service (Both in India & Chennai)
Singapore Location :-
Skyline Express Courier & Logistics pte Ltd. #86-A, Level 2, Exit 5,
Opposite to Mustafa Stores, Syed Alwi Road,
Singapore – 65-82569856
H / P : 65 91243444
(India Address)
Skyline Express Courier & Logistics pte Ltd.
76/4, Pammal Main Road (opp. Hotel MARS)
Pallavaram, Chennai – 600 043.
Ph : 91-44-43854391;
Mobile : 8148248291;
Email: [email protected]
H/p No : 9994539696
Thank you Appreciate all the help
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