Bajaj consumer durable loan
ECS BOUNCED

Hello;

I am calling in regards to my Consumer Durable Loan number 5770CD00192121;

I had been your customer for a long time and never had any issue with my ECS,

this is the first time my ECS was bounced, when contacted my bank about the reason for bounce the Branch Manager said that the ECS Mandate was not sent to the bank hence the ECS was been bounced, Now when your executive calls for the payment i informed him about the same and asked him to get the Mandate updated with my Bank, for which he said that it was a technical error from Bajaj finserv as they had shifted from mumbai to Pune.

And here i don't understand why my bank will bounce the ECS where in i got sufficient fund available, and i had already given a authority to get the funds cleared automatically on every 5th of the month for the amount of Rs.3, 749/-

Because of this 2 ECS bounce my CIBIL rating had been drastically affected.

I believe in your bank that is why i had a loan from you guys and i want you to get things sorted out, if not then i had to forcefully send a complaint letter the RBI Vigilance Wing.

I want my first ECS to be taken in the form of ECS not by cheque or Cash.

I had the Proof of my bank statement.

Note: I don't want any person calling me or Harassing for recovery and very Important i want my cibil to be updated with the technical error happened from your end.

Be a Gentleman Finance.

Thanks and Regards;

Johnson Marian