Bill desk
Money deducted but failed and refund does not come

I have paid the electricity bill of WBSEDCL on 02/01 amt 1560.49 transaction id is 11355004/MBBR2887076503/BILLD through bill desk but it failed transaction but money deducted from my a/c and it was not refunded till date so what should i do now please help me.

Company: Bill desk
Country: India
State: West Bengal
City: Murshidabad

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