Inconsumercomplaints.com » Business & Finance » Review / complaint: Airtel Broad Band - Shifting of connection | News #55806

Airtel Broad Band
Shifting of connection

Dear Sir,

Regret to said that Airtel customer care executive making fool their customers. Our Corporate Office is being shifted from its current location, “A-193, Ist Floor, Okhla Industrial Area, Phase-I, New Delhi-110020” to the new location, “1117-1120, 11th Floor, Tower-B, DLF Towers, Jasola District Center, New Delhi-110025”.I have email to airtel to shift my broadband connection no. 01141004382 on dated 25.04.2011.Still my connection is not shifted to new location. From 25.04.2011 to 05.04. i am continuous calling and follow up this shifting process.there are lots request number generated by by customer acre executive.

:""These are emails for shifting of connection.

Dear Customer,

Ref: Email dated 25-04-11, regarding shifting of airtel number 01141004382.

Thank you for writing to airtel.

We are glad to inform you that your request has been registered under the service request number 427406 and will be addressed by 3 working days.

An one time shifting charges of Rs.300/- would be levied in your forthcoming bill. Please note that your number may or may not undergo a change during the shifting process.

We would request you to keep a self attested photo copy of your new Address proof along with an original copy of the same readily available for the verification. Our Installation Executive will contact you for the verification / collection of your documents.

Please note, shifting of the connection is subject to feasibility / network availability at the given area.

We hope that we have been able to assist you suitably. Please do write in for any further assistance.

warm regards,

Vanitha

customer care executive

bharti airtel limited

Dear airtel customer,

Thank you for writing to airtel. Your mail has been received by us, we

shall get back to you within 24 hours.

Warm Regards,

airtel customer service

Dear Customer,

Ref: Email dated 04-05, concern regarding shifting and cancellation of connection for airtel land line 01141004382.

Thank you for writing to airtel.

We would like to confirm that we had already registered a request with reference number 427406 and 1466839. Our team is working on the same and the request will be resolved by

shortly.

We seek your cooperation in this regard.

Please do write in for any further assistance.

warm regards,

Shwetha V

customer care executive

bharti airtel limited.

Thanks & Regards,

Kuldeep Singh

9212682254


Company: Airtel Broad Band

Country: India   State: Delhi

Category: Business & Finance

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