I have taken Car loan of Rs 3, 00, 000 and have already paid 7 EMI's of Rs 10, 250. I no more want to keep this loan and contacted HDFC bank so that I can make full loan payment. Now, HDFC bank wants me to pay 2, 65, 000 which includes 6% pre-closure charges which according to me is very high and infact there should not be any pre-closure charges when customer waits and pays atleast 6 EMI's. I have already paid them 72.000 as EMI's. I have already requested them to waive-off the 6% charges but they are not ready to do anything about this. Can I contact consumer court for this issue? Or is there any email addresses or contact number where i can raise this issue???
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