Espective sir,
ICICI Bank doesn’t understand that ‘People’ is one of the best treasures of the success of a company. Once you make an entry, you will be astonished by an amazing fact that ICICI Bank doesn't expect its employees to serve its customers. The problems and genuine concerns of customers are simply outsourced. One should not wonder that ICICI Bank gets the largest no. of complaints against it. Check Consumerforum website of the Government of India about the no. of complaints against this bank. Come here. employs false commitment and lack of knowledge about product shows a unprofessional attitude. they convince me to by gold from them in a higher rate than market by saying we have jewellery shop owners who will purchase in a good rate we will organise.and also take loan from us by depositing those gold for which your interest will be payable at the time of closing of loan.one more thing this is not a personal loan I deposited my gold for loan for which they cut higher processing fees and also interest of that processing fees for that month. I got the cheque book to withdraw the loan amount after 20 days but they dont support or behave properly to solve my requirement which they have told within 3-7 days you will able to operate. I have to wait for 20 days for my money which they putted in buying gold for there target. Does the bank will pay me yhe intrest for that. I have given 4 months interest just for a safe side, but due to some problem not able to pay the interest of last 4 month (as they told no interest required to pay) they called me and without any written notice and anything says that pay within a day or we will forward it for auction. I request them to give me some time and is there any letter or list of customers who are asked for such thing. They said yes but we dont show you, we will not give you time directly send it for auction and the manager said I have a buyer, he will take immediately but the price he says is 25, 400 per 10 gram which they sold me in 29, 000 approx-9 month before (27500 that day rate approx). The manager and staffs planed to take some profit by fearing me.they harass me full day for that………….any how I adjust from some where and manage.2nd issue-my son opened a current account to operate business, he requir higher cash deposits without charges, he paid 43000 approx charges in a month and closed the account disheartedly which the manager and the marketing staffs say s it’s a mistake from our side to don’t have the proper knowledge of the account you required-we will get back your charged ammount-waited for 2 month nothing happened .we are being a good customer all time we have 5 saving accounts and 3 cuttent accounts and promoted several accounts, we done high transactions, purchased gold, taken loan alwayes supported bank staffs for there target for a friendly jesture and now we are forced to close all the relations with the bank and will definitely look to withdraw maximum accounts with the bank promoted by us and others .we have been cheated all the time false commitment, maximum staffs don’t know about their loan, account and other products most of all how to behave with customers. I will definitely go for a legal action.
BASANTA KUMAR NANDA
9437072284
The Worst Employer Among Indian Banks.
ICICI BANK, CUTTACK ROAD, BHUBANESWAR, ORISSA
MANAGER-RAJESH DAS-09937090885
PRIVELAGE BANKER-SMITA-9338824717
SASMITA-
MARKETING-BISWAJIT-9438542391
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