Allahabad Bank
Not Working of ATM Card

COMPLAINT FORM

To

The Branch/Zonal Office/Head Office

Name of the complainant

Non-Working Of ATM Card

Address of the complainant

with Telephone No. (if any)

H.No.3/644, line par, street no.3, back of shiv mandir, BahadurGarh, (124507), Haryana, mobile no.09015135345

E-mail ID, if any

[email protected]

Account number, if any

20481956478

Type of Account

Saving A/C

Branch / Office

Bahadur Garh 124507, Haryana

Whether any complaint (Oral/Writing) lodged with Branch/Zonal Office. If yes, date thereof.

Oral, 6th January

Branch/Zonal Office response, if any

Not satisfactory

Nature of complaint (Please ‘tick’ the appropriate box)

Refusal to open account Unsatisfactory service

Misconduct Harassment

Payment of interest Lack of basic amenities

Delay in payment of pension Others (please specify)

Delay in collection of cheque

Brief particulars of complaint / grievance (optional): Since the day i have received my ATM card, it is not usable.. for the same i have been to allahabad bank bahadurgarh branch thrice... but i didn`t receive any satisfactory answer... they always say me to get surrender my ATM card and that there is some fault at their head office...

ATM slips shows INVALID TRANSATION OR WRONG ACCOUNT

RESPONSE CODE: 55 IN PNB slip

RESPONSE CODE :56 IN STATE BANK ATM SLIPS …

Joginder

Date: 5 feb.2010

Signature of the Complainant

N.B:

It may please be noted that the first point of redressal of complaint in the Bank is the branch and in case you are not satisfied with the response from the branch, you may seek redressal from the concerned Zonal Office. The terminating point of redressal in the Bank is the Head Office.