AMRAPALI HOMES PROJECTS PVT LTD
Sub: 24X7 spot service against policy no. OG13-1103-1801-00000929 for our vehicle no. DL7CK5221 (AUDI – Q5)

Sir,

Reference above we regret to inform you that inspite of our above 24X 7 spot service policy nobody from your customer care pick up our call on last night when our above car needed service urgently.

The very purpose of the 24X 7 spot services is useless to us though we are paying for the same.

We never expected such a poor response from a Market Leader of Insurance Company like you.

While on above we like to mention that we are giving you bulk volume of business each year and if your continue such poor services then we are to think for our future business.

Waiting for your immediate response.

Thanks and regards.

AMRAPALI HOMES PROJECTS PVT LTD

OG13-1103-1801-00000929