Hi,
I had openend a account in angel broking in pune.
CLIENT ID: S75342
I had put in around 20, 000 INR in the account and had paid an advance brokerage of 10, 000 INR. I got a call from angel broking last year for me to collect the quaterly payout cheque, which is a compulsory activity according to the SEBI. I had shifted to delhi by then and i was asked to get it collected by someone. When i asked them about where the cheque would be they told me to contact 'Astute securities'. I contacted 'Astute securities' and they told me that they did not have the cheque with them. When i contacted Angel again i was told that they had submitted the cheque in my HDFC Bank account (to the order of 3, 100 INR). I went to the bank and they told me that there had been no transaction in the last 7 months. The last time when i saw my demat account balance (Angel) it was to the tune to 8000 INR. Plus some brokerage left. After that they have blocked my account and i can't even login. They asked me to change my address and i did that in the month of feb in the sector 14 gurgaon, angel broking center. It still hasnt got changed. I have tried to get in touch with them, and they have never replied even on the mumbai greviance center/feedback email. I have asked them for a closure of the account even then there has been no reply to my query. I dont know how the money has vanished. I have tried my all means in the politest way possible. But angel broking has not replied even once. They have defied the SEBI norms and have kept the money with them i believe. I dont have clarity on where, how my money went. The brokerage is non refundable is something that was not told to me. it was said that it would be returned in 6 months. but I dont have a problem with that. But i need to know why my query/complaint and request has not been entertained for 7 months now. I am helpless and want and answer to such conduct my a big broking firm like Angel broking. I have the emails as proof if required. I have spent so much time and money (phone bill) to get a paltry amount of money and the clarity on my finanaces. Please help.
Thanks and Regards,
Saurabh Negi
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