CHEATED BY APALYA (MIMOBITV)
Dear Sir,
I received one SMS on Time: 30/11 15:43:16 from MIMOBITV (Thank you for subscribing all chanels/weeks Rs:40/week. To unsucribe send MYUNSUB to 55447 and also charged Rs: 40/- from my mobile accounts without my knowledge. After That got another SMS From MIMOBITV: Thank you for Subscribing All Channels/MonthRs.150/Month, To unsubscribe send MYUNSUB to 55447 Time: 30/11 17:18:16. They have charged Total Rs.190 within two hours. When i contacted bsnl's call centre they were acting dumb and trying to tell me that i must have activated in on my own and was too dumb to be calling them up leaving all my work and disturbing them with my troubles!!! I also talked with BSNL Customare Care with this issue but they are not able to refund the amount. Then I contacted the M/s. Apalya Technologies (p) Ltd., Hyderabad through Phone 3-4 times (Customer Care Queries -Please call # 040 23355447) and they offer the refund within 24 hours & not given any complaint docket Number. But they are not refund the amount till date. Therefore it is requested to look in to the matter at the earliest to resolve the issue.
I have not subscribed to any service then why this provider should send me this message and again asks me to unsubscribe.
This is a disgusting situation.
The above is the true story of Cheating by Apalya in connivance with BSNL where in I have been cheated
Someone take action or reply what to be done by this sort of messages.
I request you to kindly investigate the complaint and take all such actions as are necessary in the wider interest of general public in order to avoid consumers being cheated like this
Thanking You.
yours faithfully,
k.mukesh (07589206500)
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