MY WASHING MACHINE SENORITA PLUS BOUGHT IN THE YEAR2006 (12.06.06). WITH AN ADDITION WARRENTY UPTO 10.06.2010 .THOUGH WITH SMALL REPAIRS THE MACHINE ENCOURED, IT IS RUNNING GOOD TO SOME EXTENT.BUT SINCE LAST MONTH IT DEVELOPS LOT OF PROBLEM.AFTER LODGING MY FIRST COMPLAINT ON LAST WEEK OF NOV"09
(CUSTOMER COMPLAINT NO:3809326) TO M/S CLASSIC ENTERPRISES, CHENNAI .THEY CAME AFTER TWO DAYS AND DONE SOME ADJUSTMENT ON THE MACHINE .THEN THE MACHINE COME TO HALT WITH IN 24Hr OF ATTENDING THE FAULT.ONCE AGAIN I COMPLAINT TO THE CUSTOMER CARE ON FIRST WEEK OF DEC'09 (C.C NO3837115). FROM THEN ON WARDS SO FAR SOME 3 TO4 SERVICE PERSONS VISTED ON REGULAR INTERVAL AND DONE SOME EXPERIMENT ON MY MACHINE .WHEN EVERY TIME THEY VISIT, PERSONS TELL ABOUT ONLY ABOUT CURRENT FLUCUATION, WATER CONTAMINATION ect. AND NOT FINDING THE REALITY OF THE PROBLEM AND I FOUND NO ONE FOUND IN COMPETANCE LEVEL OF HANDLING THE MACHINE MAINTANANCE.SO FAR THEY TOLD THAT PART SUCH AS TIMER, EXHAUST BACK RUBBER TUBE, ONE MOTOR, ect ARE WORN OUT HENCE KINDLY ARRANGE TO CHAGE THE MACHINE OR MAKE THE MACHINE TO GOOD WORKING CONDITION AT THE EARLIEST.
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