Dear Sir/Madam,
This is regarding my worst experience that I had recently with one of your authorized dealership named Arunagiri TVS in Bangalore (near SilkBoard). I ordered for new Wego Gold color without front box on December. They took a booking amount on the same day for Rs.500 and assured will provide the vehicle without front box by making a special order to TVS. But they did not call for a month. When I asked on January they said the gold color is not available then in February they said they cannot order a Wego without front box. In march when I asked for refund they said they have ordered a Wego without front box.
Because of this worst response from them, I opted not to buy TVS Wego at all. Now when I ask for refund (because they cannot provide me a Wego without front-box) they say that they cannot refund the money.
On the same day, I went to Ananda Honda dealer who is next to this TVS dealer. They provided an extreme customer service with proper technical details and I have booked a vehicle as well. I have a peace of mind in this purchase.
I am really sad for such dealers of yours.
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