Dear Sir/Ma'am,
1. I was billed Rs.9000/- under a dubious head called "Handling & Logistics Charges".
2. This is in excess of advertised Ex-showroom price for Sunny XE at Kolkata (India).
3. Such dubious "Handling & Logistics Charges" has to be included within Ex-showroom price. It is the inventory carrying cost of the dealer & has to be borne by the dealership.
4. This is a ploy to camouflage the real Ex-showroom price & offset market competition thereby wrongfully luring customers who are subsequently fleeced by charging "Handling & Logistics Charges".
5. My written complaints to the Dealership, Mr. Takayuki Ishida at Chennai (India), Mr. Kiminobu Tokutama at Chennai (India), MD at Mumbai & Mr. Carlos Ghosn at Japan have still not been responded. The company is hiding & prefer maintaining silence on the trade mal-practice.
6. If such "Handling & Logistics Charges" are inevitable; then why is Nissan shying away from increasing the Ex-showroom price of the car???
7. This type of petty business practices are not expected from a global auto giant like NISSAN.
8. My details:- [email protected]
9. Thanks & regards... Dr Ardhendu Pal / India
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