RESPECTED SIR, I HAVE A SMART CARD NO... N R 0055430, AND OFTEN USE THIS CARD TO GET TICKET FROM MACHINE, AND I PERSONALLY APPRECIATE THIS FACILITY TO THE PASSENGER OF RAILWAYS .BUT ON 07-10 i.e. 7TH oct I FACE SOME DIFFICULTY AS MY CARD SHOWS A DEDUCTION OF RS 28 /- FROM MY CARD & NO ISSUANCE OF TICKET, AS TRAIN HAD APPROACHED TO PLATE FORM SO, I ARRANGED ANY HOW TICKET FROM THE WINDOW . IN THE EVENING I REQUESTED TO THE A.S.M. ABOUT THE DIFFICULTY, HE ASSURED ME TO TAKE ACTION . AGAIN THE NON ISSUANCE OF TICKET AND DEDUCTION OF RS.28/- FROM MY ABOVE CARD. AND SAME STORY WAS REPEATED ON 14TH of OCT. AND IN THE EVENING I PERSONALLY AGAIN REQUESTED ABOUT THE PROBLEM . A.S.M SAID THERE ARE VERY FEW PASSANGERS USING THIS FACILITY AND IN THE MORNING ABOUT 9:30 A M THE ENGINEER MAY CHECK THE MACHINE . BUT UNFORTUNATELY ON VERY NEXT DAY i.e.15 OCT IN THE MORNING A SUM OF Rs.24/- DEDUCTED FROM MY ABOVE CARD AND NO ISSUANCE OF TICKET. SIR YOU ARE REQUESTD TO LOOK INTO THE MATTER, WHY THE MACHINE IS NOT ISSUEING THE TICKETS ON THE DATES I QUOTED N WHY, THE GENTLE MAN SITTING ON THE TABLE IS NOT BEHAVE PROPERLY ABOUT THE COMPLAINTS OF PASSENGERS . WE ARE PAYING FOR TICKETS TWICE AND TRAVEL ONLY ONE TIME. IS THIS NOT A PENALTY TO US i.e. CARD HOLDERS . NOW PL RETURN ME RS (.28 28 24 = 80) TO MY ABOVE CARD.
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