Bajaj Allianz Travel Insurance Calim for trip cancellation
No response for mails, calls nor getting refund of claim amount from 3 months till the date

Kind Attn: Bajaj Allianz team,

IHSP Travel iTrack No 38582209 / PRAKASH PATIL / OG-11-9910-00003415/ Claim for Others / Trip Cancellation & IHSP Travel iTrack No 38582185 / ASHA PATIL/OG-11-9910-00003416/ Claim for Trip cancellation

This is with reference to the above subject, I am really upset with your non-systematic process, irresponsibility, poor response & pathetic service. I am waiting for my claim since past three months. We neither are getting any good & proper response from your side till the date. This is really ridiculous. I am following up with bajaj people on regular basis regarding my claim. They just keep on demanding for more & more documents, even though i have submitted all the necessary documents required for Bajaj Allianz from me.

Few points to be noted which is unacceptable as follows,

1)

Though I have clearly mentioned that all Pegasus Airline tickets are completely non-refundable which is marked by marker (Pink colour) as well, still you are asking for refund receipts. So again I request you to study the case in-detail. You can verify with the respective airline regarding non-refundable fees.

2)

Bajaj have asked the proof of visa cost not refunded by visa office. For your information all visa fees are non-refundable. They never ever refund any amount back once visa get stamped on passport & Visa is stamped on the passport which is been submitted. They don’t/won’t give any kind of receipt saying this amount is non-refundable. Bajaj can call up the respective embassy & verify the same.

3)

I had applied for UK visa as well. Here nowhere I seen the cost of UK visa considered in below list. Why is it so...? Only because of the visa receipt has not been provided by me. As per my knowledge the UK visa is stamped on the passport & once visa is stamped on passport, fees are not refund ed. Visa fees are always non-refundable. Visa Office will not provide any such kind of receipt for the same. You can verify the amount with the respective embassy for U.K as well as for Shengen visa.

Kindly consider mine & my wife’s (both) case very seriously & genuinely. I request you to study the case again in-detail.

Waiting for your positive reply at the earliest.

Thanks & regards,

Dr. Prakash Patil/ Mrs. Pallavi Gadekar (daughter)

9011074764 /9623447996