Dear Sir,
I have taken loan for purchasing two wheeler from Bajaj Auto Finance and submitted date of ECS as th of every month. But the above company failed to present the said ECS in time and presenting the same at their convenience by which I have been charged Rs. 552/- (Rupees Five hundred and fifty two only) towards ECS DR Charges for the months of October and March.
In this connection, I have requested the company for reimbursement of the same for which I was allotted "Request ID No: A0321249".
I have made all the required correspondence with the company, but the company instead of reimbursing the amount simply mailed as mentioned below.
Dear Customer,
As per your statement of account there is no excess amount to be refunded.
Thanks & Regards,
Bafl Customer Care
1800 209 2235
- Show quoted text -
www.bajajauto.com
At this juncture, I here with request your kind support to get back the amount charged by the bank for the lapse in service by "Bajaj Auto Finance Limited" at an earliest please.
Bank statements for the periods mentioned above were enclosed to the company and also to you for your kind reference please.
0 comments