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MARUTI UDYOG DEALER AT BHOPAL- 'MY CAR' GOT MY VEHICLE HYPOTICATED TO OTHER FINANCIER & THEN HE DID NOT GET THAT CORRECTED

I HAD BOUGHT A VEHICLE A MARUTI OMNI ON 16TH FEB. I GOT THE VEHICLE FINANCED FROM GMAC FINANCE.

I BROUGHT THE VEHICLE FROM THEIR BHOPAL DEALER - 'MY CAR '.

THERE STARTED MY SAGA OF CONSTANT FOLLOW UPS AND BROKEN COMMITMENTS.I WAS GIVEN THE RC CARD BY THEM BUT TO MY HORROR I FOUND THAT IT HAS BEEN HYPOTHECATED TO ICICI BANK AND NOT GMAC.I IMMEDIATELY STARTED MY FOLLOW UP WITH THE DEALER, HE SAID HE WILL FIX IT BY THEN IT WAS ALREADY MARCH AND COMMITMENTS WERE BROKEN SEVERAL TIMES . LATER I WENT AND MET MR AGGRAWAL THE OWNER AND BROUGHT THE MATTER TO HIS NOTICE HE ALSO SAID IT WILL GET SOLVED BUT NOTHING HAPPENED .

I KEPT MEETING THEM TILL NOVEMBER THAT IS 9 MONTHS

AFTER BUYING THE VEHICLE STILL NOTHING HAPPENED ALL MY REQUESTS FELL ON DEAF EARS.

THEN IN NOVEMBER ONE OF MY FRIENDS BOUGHT ANOTER VEHICLE A MARUTI WARON R DUO FROM THEM AND BY CHANCE THE DEALERS HAD TO COLLECT 4000/- FROM HIM, I OUT OF NO OTHER OPTION BUT TO REQUEST HIM TO HALT THIS PAYMENT TILL THEY SOLVE MY ISSUE(--LET ME TELL YOU I AM A PERSON OF MIDDLE CLASS BACKGROUND WITH LIMITED INFLUENCE AND CONTACTS).

WHEN THIS PAYMENT WAS HALED BY MY FRIEND IMMEDIATELY THEY SWUNG INTO ACTION AND SOLVED THE ISSUE. WHAT A SHAME A COMPANY OF SUCH REPUTE HAS SUCH DEALERS - THIS WAS A SHOCKING EXPERIENCE TO ME .

ALSO WHAT THEY DID IS THAT THEY DID NOT PROCESS MY FRIENDS RTO DOCS INSPITE OF KNOWING VERY WELL THAT IT WAS THEIR MISTAKE WHICH PROMPTED HIM TO TAKE SUCH A STAND .

IF ANYONE FROM MARUTI IS READING THIS PLS TAKE THIS ISSUE V V SERIOUSLY WITH YOUR DEALER AND SEND ME AN APOLOGY LETTER THIS WILL MAYBE HELP ME FORGET THE PAIN WHICH I SUFFERED FOR 9 MONTHS FOLLOWING UP ON SOMETHING WHICH WAS NOT MY MISAKE AT ALL.

Mr Shinzo Nakanishi, MD, Maruti Suzuki ARE YOU LISTENING SIR...