Bad Service,
I’m from Subhashnagar, near singasandra, I have a gas connection with Bharath Gas, The agency that is servicing me is Sri Raksha gas agency in Habbagodi. They are the most unprofessional and irresponsile agency that I hae come across. While the delivery of cylinder is mostly delayed, their attitude in dealing with the customrers is pathetic. First of all it is very difficult to get them to answer your phone call. if at all they answer the phone after letting it ring for 5-10 each time, they will immediately cut you off without even listening. Then after the line will be engaged, apparently because the receiver is kept of the hook. I really wonder how a national enterprise such as Bharat Gas can allow it's customers to be ill-treated this way???!!! And also once the gas auto come, they are park the vehicle in main rd, we are unable to pick the gas from main rd to home its nearly ½ km. and we are unable to know when the gas vehicle coming and from which route the vehicle is coming. And they are not giving home delivery if we request also but we are pay as per bill they are asking excess money. My neighbor has got a connection with other gas agency (not bharath) they are getting home delivery.
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