I am a consumer of Bharat Petroleum Gas, M/s Kartarpur Gas Agency, Parmar Building, G.T.Road, Kartarpur -144801 Distt. Jalandhar Punjab. My Consumer No. is 2803. It pains me much to submit my following grievances.
1. They never book Gas before 21 days.
2. They never pick fones to listen to genuine grievances or book gas cylinder.
3. They never deliver gas before 20 day after booking.
4. You can anytime buy a gas cylinder by paying Rs200 extra.
5.Latest example is, I booked my gas on 17.12.09 and till today i.e. 04.01.10 i have not been supplied. My younger brother, whose cylinder exhausted on 03.01.10 got it delivered on 04.01.10
6.Domestic Gas Cylinders are openly used by shopkeepers as Commercial connections. They pay 200rs. extra to buy a cylinder anytime.
7. The owner has intentionally given wrong telephone no. of chandigarh for registering a complaint against them. So it is hard to register a complaint against them.
8. Local Sales Officer of company Mr. Midha is in league with owner of Gas Agency and never adress the grievances of consumers.
I hope you get this issue adressed.
Thanking you,
Sincerely Yours.
Yash paul phull
Khalifa Gate
Kartarpur-144801
Telephone nos. 80541 44088
0181-5006048.
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