I bought one USB drive from letsbuy.com which was shipped by them through Bluedart courier vide shipment no. 43760790883. As per the shipment status the same was started on 1st July'11 from Delhi and was delivered on 2nd July'11 (saturday) in Noida to some'Mr. Manish Gupta'.
I had asked for delivery in my office at A5&6, sector-1 noida. My office is closed on saturdays and sundays, but the shipment status had shown that the same was delivered on 2nd July saturday which was not at all correct. this is the shere shot case of non delivery and wrong information.
For this I had lodged the compaint at customer care of Bluedart vide complaint no. 169630 on 4th July'11 and I was told that the same will be resolved within 24 hours, however, it was not resolved. I was told that the delivery was on correct address, while I dint get the delivery.
This is such a bad customer service being given by Bluedart. they are updating wrong delivery status without delivering the couriers.
Nikhil Jain
9718360300
0 comments