BSA Hercules
Ill Response by company rep. to my complaints

I Purchased a Fitness Cycle from BSA Hercules Showroom located at vikas marg hargobind enclave on 04 Oct via Bill No. RTCS001011211276.

Warranty period told by BSA Representative during purchase was 1 year. On 2nd Dec during usage the base frame welding

cracked, which was immediately advised to BSA Showroom from where it was purchased. Complaint raised by the Showroom Rep. to the

customecare. Till date no action has been taken for the same. On calling up concerned person Mr. Vikram (9560345222) as advised by Showroom Rep, negative

response is received everytime as he makes false promises for urgent action in the matter sometimes and other times doesnt even pick up the phone.